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Tier 1 Advocacy Services

Open

State & Local

Response Deadline11/12/2026, 05:00:00 PM MST

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Tier 1 Advocacy Services subcontract focuses on providing essential first-level support and advocacy for employees of prime contractors working on Weber Human Services projects. The selected provider will be responsible for managing Tier 1 advocacy cases, addressing basic human resources and benefits inquiries, and utilizing ticketing systems and communication tools to escalate more complex issues. The primary deliverable for this engagement is the successful resolution of Tier 1 support cases. To ensure data security and operational standards, the contractor must maintain SOC 2 Type II certification. This opportunity is categorized under NAICS code 561110 and is associated with the state of Utah. Interested parties must adhere to the response deadline of November 13, 2026.

General Info

Tier 1 advocacy services for Weber Human Services employees; SOC 2 certification required.

Agency

NAICS

561110 - Office Administrative Services

Place of Performance

UT, USA

Set-Aside

NONE

Documents

This scope was carved out of 2026-11-04.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

HRIS Software and Support

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No documents to break down

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Timeline

PostedNov 4

subcontract

Response DeadlineNov 12

Submission deadline

Response Deadline

11/12/2026, 05:00:00 PM MSTin 7 days

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Organization & Contact Information

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AgencyUtah

ContactsNo contacts available

OfficeN/A

Organization / AgencyUtah

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides first-level support and advocacy for employees for prime contractors on Weber Human Services projects. Handles Tier 1 advocacy cases, resolves basic HR and benefits queries, and escalates complex issues using ticketing systems and communication tools. Requires SOC 2 Type II certification. Delivers resolved Tier 1 support cases.

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