Skip to main contentPsst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveFree Webinar — Wednesday, October 28 at 2:00 PM ET

Register Free →

Toll-Free Hotline / Intake Service Provider

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

This subcontract opportunity is for a service provider to establish and manage a toll-free hotline and intake system for prime contractors working on Florida Department of Children and Families projects. The selected provider will be responsible for delivering a fully operational infrastructure, including telephony and interactive voice response systems, to facilitate and trigger the client assessment process. The contract requires the provider to hold all necessary telecommunications service provider licenses. Interested parties must submit their responses by November 16, 2026, under NAICS code 518210.

General Info

Service provider to manage toll-free hotline and intake system for Florida DCF projects.

Documents

This scope was carved out of DCF RFP 2324 081.

The full solicitation package (7 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

QUALIFIED EVALUATOR NETWORK (QEN)

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

Posted

subcontract

Response Deadline

Submission deadline

Response Deadline

Ready to pursue this opportunity?

Get full access to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more
AgencyFlorida → Department of Children and Families
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

Show more
Provides operational infrastructure for a toll-free hotline for prime contractors on Florida Department of Children and Families (DCF) projects to facilitate client assessments. Manages telephony and IVR systems to trigger the QE assessment process. Requires telecommunications service provider licenses. Delivers a fully operational toll-free hotline.

Similar Contracts

Same NAICS industry code

NAICS: 518210
New
SLED
P-60214 Public Records Act System Replacement (RFI)
Solicitation # 2026-RFI-0561
The City of Pasadena, through its Information Technology Department, has issued solicitation 2026-RFI-0561 to identify a modern replacement for its aging internal Public Records Act request management system. The objective is to find a solution that supports the operational and procedural requirements of the California Public Records Act, improving request intake, routing, cross-departmental coordination, redaction, and payment processing. The desired system must facilitate the collection and production of responsive records across multiple departments and comply with strict standards, including WCAG 2.1 Level AA accessibility, the California Consumer Privacy Act, and FBI Criminal Justice Information Services Security Policy. This is a Request for Information (RFI) intended to gather industry insights and technical capabilities to inform a future competitive procurement; therefore, no contract will be awarded as a direct result of this process. Interested vendors must submit their responses electronically via the City of Pasadena eProcurement Portal by December 5, 2026. While binding pricing is not required, the City is seeking information on one-time setup and configuration costs, recurring annual costs over five years, and optional feature pricing. Primary technical contact is Jim Scheel and procurement contact is Antonio Watson.
Information Technology Department

POSTED

about 19 hours ago

DEADLINE

in about 1 month
View Details
NAICS: 518210
New
International
BC Hydro EV Charging Network Charger Management System
Solicitation # RFP 24430
The British Columbia Hydro and Power Authority is seeking a long-term partner to provide a white-label Charger Management System (CMS) platform for its electric vehicle charging network. The project involves managing a current network of approximately 900 charging ports across 190 locations, with a projected expansion to 3,500 ports by 2035. The selected provider must deliver a secure, scalable, and reliable platform that offers a seamless customer experience, real-time operational insights for network monitoring, and full interoperability with existing BC Hydro systems. The network standard for future technology is specified as 200-kilowatt chargers. The contract is expected to have an initial five-year term starting in June 2027, with the possibility of extensions for up to ten additional years. Award selection is based on the most advantageous proposal, evaluated through a multi-stage process. Pre-screening requires proponents to be the Original Equipment Manufacturer (OEM) of the platform and demonstrate experience with similarly sized networks in North American or European markets. Final selection is based on equally weighted criteria: confidence in achieving strategic objectives, overall annual and long-term costs, and a balance of trade-offs and risks. Proponents must adhere to strict submission guidelines by December 1, 2026, including a comprehensive Form of Proposal and a Cybersecurity Risk Management Questionnaire. The pricing structure covers several phases and services, including design and definition, implementation, platform usage, ongoing business support, RFID card fulfillment, and payment processing. Due to the critical nature of the infrastructure, BC Hydro may require a Vendor Cybersecurity Risk Assessment and mandates compliance with the Freedom of Information and Protection of Privacy Act of British Columbia.
British Columbia Hydro and Power Authority

POSTED

about 19 hours ago

DEADLINE

in about 1 month
View Details

More opportunities from Florida → Department of Children and Families

Same awarding agency

NAICS: 541720
SLED
Healthy SNAP Evaluation
Solicitation # DCF RFI 2627 011
The Florida Department of Children and Families, Office of Economic Self Sufficiency, has issued Request for Information DCF RFI 2627 011 to gather market intelligence for a potential future procurement. The objective is to identify qualified vendors capable of analyzing Supplemental Nutrition Assistance Program purchasing data to evaluate the impact of the Healthy SNAP waiver. This waiver restricts the use of funds for specific items such as soda, energy drinks, candy, and ultra-processed prepared desserts. The Department is seeking information on available data sources, analytical methodologies for measuring policy effects and product substitution over time, and technology solutions for item-level or category-level trend analysis across authorized retailers. This RFI is for planning purposes only and is not a solicitation for offers; therefore, no pricing information should be provided, and no contract award is currently being made. Interested vendors must submit their responses in PDF format by November 19, 2026, at 11:00 a.m. ET to Procurement Officer Alicia Reifinger. Responses must be organized into three specific tabs covering an introduction, detailed technical responses, and additional supplemental information. Vendors are required to describe their approach to data governance, privacy, and security, including the protection of personally identifiable information and adherence to encryption and disaster recovery standards. All submissions are considered public records under Florida law unless specific statutory exemptions are cited and confidential materials are properly labeled.
Research and Development in the Social Sciences and Humanities

POSTED

20 days ago

DEADLINE

in about 2 months
View Details
NAICS: 622210
SLED
South Florida Evaluation and Treatment Center (SFETC) Operations
Solicitation # DCF RFP 2627 024
The Florida Department of Children and Families is soliciting proposals for the comprehensive operation of the South Florida Evaluation and Treatment Center (SFETC) in Florida City. The selected provider will be responsible for delivering high-quality, facility-based forensic mental health services 24 hours a day, seven days a week, to adults and juveniles adjudicated as adults who are committed under Chapter 916, Florida Statutes, as either Incompetent to Proceed or not guilty by reason of insanity. The scope of work includes full facility management, maintenance, and the integration of security with substance abuse and mental health treatment for a minimum of 249 beds. Key operational goals focus on reducing hospitalization time through competency restoration and implementing risk reduction strategies for those not guilty by reason of insanity. The contract is envisioned as a five-year term starting January 1, 2027, with payment contingent upon annual legislative appropriations. Providers must maintain a secure, licensed, and accredited facility in compliance with HIPAA and other federal and state regulations. Financial requirements include a not-to-exceed price and bed day rates, as well as the establishment of a major repair reserve fund where at least 17,000 dollars of each monthly payment is reserved for large-scale projects, capped at 500,000 dollars. Additionally, respondents must submit a Strategic Future Capacity Expansion Proposal to demonstrate their vision for increasing the facility's operational capacity. Evaluation is based on a point-system scoring methodology assessing competency, capability, and strategic approach.
Psychiatric and Substance Abuse Hospitals

POSTED

about 2 months ago

DEADLINE

in about 1 month
View Details

Earlier notices in this NAICS code

Posted before this notice, open and closed

Ready to Pursue This Opportunity?

Get AI-powered intelligence on this solicitation and the ones like it

Every page of the solicitation package shredded into a compliance breakdown

AI-powered matching based on your capabilities and past performance

Competitor and incumbent history on the requirement

Automated alerts on amendments, Q&A deadlines, and award

Miguel
Hillary
Keith Deutsch
Christine

Join 750+ contractors already using CLEATUS