This Solicitation opportunity from Texas was posted on July 28, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Utility Bill Print and Mail Outsourcing
Contract Overview
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The City of Killeen, Texas, is soliciting proposals for RFP No. 25-37 to outsource its utility bill printing and mailing services. The selected contractor will be responsible for the end-to-end processing of approximately 38,000 to 40,000 monthly water bills and 11,000 to 14,000 delinquent notices, supporting up to 14 billing cycles per month. Key technical requirements include a 24-hour production turnaround upon data receipt, 600 DPI print quality, adherence to strict City branding guidelines, and compliance with USPS presorting and mailing standards. The scope also encompasses data security, disaster recovery, and the archiving of billing data for a minimum of five years. The contract is awarded based on a best-value trade-off methodology, where non-price technical factors account for 85 percent of the evaluation score, with delivery requirements and branding being the most heavily weighted criteria. The initial term is for two years, with options to extend for up to two additional one-year periods. Proposers must certify compliance with various Texas state laws, including anti-boycott provisions regarding Israel, energy companies, and firearm industries. Sealed proposals are due by 2:00 pm on August 14, 2025, and must be submitted via the City's eProcurement Portal or delivered to the Purchasing Division in Killeen.
General Info
Agency
Place of Performance
TX, USASet-Aside
Timeline
Submission Closed
Organization & Contact Information
Full Description
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