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Utility Billing and Customer Account Management

Active

State & Local

Response Deadline11/03/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract opportunity for Utility Billing and Customer Account Management involves providing comprehensive customer service, billing, and account management for prime contractors operating the Cross Creek systems for Gainesville Regional Utilities. The selected provider will be responsible for managing customer accounts and processing invoices for water and wastewater usage specifically for the residents of the Cross Creek Mobile Home Park. The project requires a contractor with proven experience managing similar customer base sizes to ensure the delivery of accurate billing cycles and efficient account management. Interested parties must submit their responses by November 3, 2026, under NAICS code 561110.

General Info

Utility billing and account management for Cross Creek residents, due November 3, 2026.

Agency

Florida → DO NOT USE Water/Wastewater

NAICS

561110 - Office Administrative Services

Place of Performance

FL, USA

Set-Aside

NONE

Documents

This scope was carved out of 2026-081.

The full solicitation package (34 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Acquisition, Ownership, Operation, Maintenance and Transfer of Cross Creek Water and Wastewater Systems

AI Contract Breakdown

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Timeline

PostedSep 21

subcontract

Response DeadlineNov 3

Submission deadline

Response Deadline

11/03/2026, 07:00:00 PM UTCin 6 days

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Organization & Contact Information

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AgencyFlorida → DO NOT USE Water/Wastewater

ContactsNo contacts available

OfficeN/A

Organization / AgencyFlorida → DO NOT USE Water/Wastewater

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs customer service, billing, and account management for prime contractors operating the Cross Creek systems for Gainesville Regional Utilities. Manages customer accounts and invoices for water/wastewater usage for residents of the Cross Creek Mobile Home Park. Requires experience with similar customer base sizes. Delivers accurate billing cycles and managed accounts.

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