This Solicitation opportunity from Washington was posted on May 21, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Utility Billing Payment Software
Contract Overview
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The City of Everett, Washington, is seeking a supplier through RFP 2026-004 to provide a comprehensive online payment solution for its Utility Billing system. The primary objective of this project is to completely replace the existing payment system with a full online solution that integrates with CIS Infinity. The scope of work includes the migration of 18 months of historical payment records and bills, the implementation of cloud hosting, and the establishment of robust security measures, including multi-factor authentication and single sign-on capabilities. Physical point-of-sale terminals are explicitly excluded from the project scope. The solicitation process began on May 21, 2026, with a final response deadline of July 17, 2026. Throughout the bidding process, the City issued multiple addenda to clarify technical requirements regarding payment processing, merchant of record responsibilities, disaster recovery, and support response targets for high-severity outages. The selected supplier will be responsible for system maintenance, support, and ensuring a smooth transition from the incumbent vendor. Evaluation and award will be based on the supplier's ability to meet the outlined system requirements, licensing terms, and pricing models.
General Info
NAICS
Place of Performance
Everett, WA, 98206, USASet-Aside
Documents
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Timeline
Submission Closed
Organization & Contact Information
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