V225--FY27 ALS and BLS Ambulance Transports (BASE+4) HVHCS

The contract solicitation for FY27 ALS and BLS Ambulance Transports (BASE+4) HVHCS, identified by solicitation number 36C24227Q0007, is issued by the Department of Veterans Affairs Network Contracting Office 2 in Buffalo, New York, with performance required at the Hudson Valley Healthcare System’s Montrose and Castle Point Campuses in New York. The contract scope mandates 24/7 ambulance transportation services for both Advanced Life Support and Basic Life Support, without regard to distance, and requires the contractor to provide timely patient pickup and delivery using personnel who are subject to mandatory drug and alcohol testing and criminal background checks to the fullest extent permitted by New York State law. The contractor must maintain on-site records verifying employee competency, ensure all vehicles and medical equipment meet contract standards, and comply with VA inspection protocols. The contract includes a base year and four option years with performance extending beyond the initial award period. Payment is strictly governed by established mileage and base rates, with the VA refusing reimbursement for services not requested or for charges exceeding approved rates. Invoicing must align with the Mileage Guide/Rates, and the Contracting Officer’s Representative will conduct random sampling of trip tickets against monthly invoices to verify billing accuracy. Quality assurance is administered by the COR, who performs ongoing evaluations including daily reviews of transportation logs for timeliness, periodic inspections of on-site maintenance and competency records, and unannounced physical inspections of contractor vehicles. Compliance standards are set at 100% for equipment, employee screening, incident reporting, and billing accuracy, and 95% for timeliness of transport. Any incident must be reported by telephone to the COR within one hour, followed by a written report if requested by the close of the next business day, and patient complaints must be submitted to both the COR and the Contracting Officer in writing within 24 hours. The response deadline for proposals is August 27, 2026, and all communications with the government should be directed to Contract Specialist Michelle Harsch.