Veteran Onboarding & Technical Support Services
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The contract calls for the provision of technical support and onboarding assistance to Veterans as part of a pilot program focused on device setup, application usage, and troubleshooting. The goal is to ensure Veterans can effectively use provided technology tools by offering hands-on guidance and responsive support throughout the implementation phase. Services must be tailored to meet the specific needs of Veterans, with an emphasis on accessibility, clarity, and user-centered assistance to overcome potential technological barriers. This subcontract is issued under the NAICS code 541512, indicating it is for custom computer programming services, and is managed by the Department of Veterans Affairs through the 261-NETWORK Contract Office 21. The solicitation was posted on July 26, 2026, with responses due by August 3, 2026. The place of performance and specific location details are not specified, suggesting support may be delivered remotely or across multiple locations. The contract does not indicate any set-aside designation, and no point of contact information is provided within the posted data.
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