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Veterans Affairs (VA) Veterans Health Administration (VHA) Resuscitation Education Products and Services

Awarded
36C10X26R0012Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Veterans Health Administration’s Resuscitation Education and Innovation program delivers mandatory resuscitation training to nearly 275,000 clinical and non-clinical personnel across 172 VA medical centers and over 1,200 Community-Based Outpatient Clinics. This enterprise-wide initiative has transitioned from traditional instructor-led classroom models to a standardized, self-directed digital learning ecosystem built on the Low Dose, High Frequency education model, which emphasizes deliberate practice and objective feedback through scenario-based eLearning modules and Mobile CPR Testing Stations equipped with Laerdal QCPR adult and infant manikins. The platform supports certification in Responder, Basic Life Support, Advanced Cardiovascular Life Support, and Pediatric Advanced Life Support without requiring instructor facilitation, ensuring consistent competency across the VHA while minimizing disruption to frontline care. Training materials and certification frameworks are aligned with the latest American Heart Association guidelines and the International Liaison Committee on Resuscitation’s 2025–2030 standards, with continuous updates integrated into the learning environment. The program operates under a robust infrastructure that includes approximately 2,050 Mobile CPR Testing Stations and a comprehensive library of digital and print educational resources used by a network of 2,500 trained VHA instructors for blended learning delivery when needed. All digital systems, most notably the RQI 1Stop platform, must maintain continuous FedRAMP Moderate/High authorization and a valid VA Authority to Operate, with strict adherence to FIPS 140-2 encryption, NIST cybersecurity standards, and VA Handbook 6500 requirements. Contractors must provide a Software Bill of Materials in NTIA-compliant format, ensure tamper-evident packaging and secure shipping of physical assets, and fully comply with VA data handling policies, including prohibition of removable media and mandatory non-disclosure agreements for all personnel. Performance is rigorously monitored through a Quality Assurance Surveillance Plan that measures timeliness, accuracy, system uptime, and incident response, with non-compliance potentially resulting in corrective action or contract termination. The contract, structured as a Firm Fixed Price Indefinite Delivery/Indefinite Quantity instrument with a five-year base term and a possible six-month extension, requires vendors to support nationwide delivery of software, hardware, courseware, and reporting systems without reimbursement for travel, and under stringent conditions that prohibit inherently governmental functions and ensure complete alignment with federal and VA-specific cybersecurity, procurement, and privacy mandates.

General Info

RQI Partners delivers VA’s nationwide digital resuscitation training via LDHF model, 2,050 mobile stations, and compliant eCards under five-year sole-source contract.

Contract Value

$0

NAICS

611710 - Educational Support Services

Place of Performance

DC, 20001, USA

Set-Aside

NONE

Award Issued Date

Documents

2

VHA Resuscitation Education Products and Services Performance Work Statement

PDF, High priority: read this first40 pages · pws
High

P03+-+Justification+and+Approval_REdI+redacted.pdf

PDF

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Timeline

PhaseAwarded
Posted

Presolicitation

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → Sac Frederick (36C10X)
Contacts2 people available
OfficeFREDERICK, MD, 21703, USA
Office AddressFREDERICK, MD, 21703, USA
Contacts

Full Description

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The Resuscitation Education and Innovation (REdI) program, housed within the VHA Simulation Learning, Evaluation, Assessment, and Research Network (SimLEARN) under the Office of Healthcare Innovation and Learning (OHIL), serves as the national program responsible for delivering mandatory resuscitation education and training across the VHA. This includes both clinical and non-clinical employees across the enterprise.


VHA is federally mandated to ensure staff competency in resuscitation techniques in accordance with healthcare regulations and internal directives. To meet these requirements, REdI provides comprehensive national support services, including training materials, standardized equipment, oversight, and validation of local VA medical facility resuscitation education programs.


As the national subject matter expert in resuscitation education, REdI is responsible for the full spectrum of resuscitation training across VHA. This includes the identification, development, administration, and maintenance of all required courseware, as well as oversight of mock code programs, training materials, and standardized equipment. REdI serves as the operational lead for the implementation and compliance of VHA Directive 1177, Cardiopulmonary Resuscitation, ensuring that all designated clinical and non-clinical personnel are equipped to obtain and maintain the certifications necessary for emergency response readiness. Through this comprehensive oversight, REdI ensures consistency, quality, and preparedness across the enterprise. Certification requirements are further defined in VHA Directive 1101.14, Emergency Medicine, which outlines the clinical and non-clinical roles required to maintain appropriate levels of training. These directives ensure that all designated staff are prepared to respond effectively to clinical deterioration or medical emergencies involving patients, visitors, or employees within VA medical facilities and their surrounding campuses.


Over the past nine years, REdI has led a transformative shift from traditional, instructor-led classroom training to an innovative, self-directed digital platform. This evolution embraces a Low Dose, High Frequency (LDHF) model that emphasizes deliberate practice and objective feedback, enabling clinicians to build and sustain critical skills through brief, focused sessions. This modern approach aligns with the latest education science and responds to healthcare market demands by significantly reducing time away from direct Veteran care, preserving clinical capacity and ensuring continuity of services.


Today, nearly 275,000 VHA clinical and non-clinical employees across 172 VA medical centers and over 1,200 Community-Based Outpatient Clinics engage with REdI’s digital learning ecosystem. The platform delivers scenario-based eLearning modules that promote interactive learning, assess knowledge and confidence, and adapt to learner needs. These are followed by psychomotor skill assessments conducted on Mobile Cardiopulmonary Resuscitation (CPR) Testing Stations equipped with adult and infant manikins.


This self-directed model provides real-time, objective feedback and validates competency in compressions and ventilations, enabling certification in Responder (Lay Rescuer), Basic Life Support (BLS), Advanced Cardiovascular Life Support (ACLS), and Pediatric Advanced Life Support (PALS) without instructor facilitation. Learners can complete training through a traditional biennial format or a standardized LDHF pathway. The LDHF model is grounded in evidence-based education science, helping prevent skill decay in life-saving interventions and ensuring compliance with federal healthcare accreditation standards.


The current Government training environment features an enterprise-wide infrastructure that supports standardized resuscitation education across the VHA. This includes approximately 2,050 Mobile CPR Testing Stations, each equipped with Laerdal QCPR® adult and infant manikins. These stations deliver Lay Rescuer, BLS, ACLS, and PALS courseware through the RQI 1Stop digital platform.


In addition to digital delivery, the Government maintains a comprehensive library of current-edition digital and print educational materials to support a wide range of certifications, including HeartSaver (HS), BLS, ACLS, Advanced Stroke Life Support (ASLS), Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS), and PALS. These materials are utilized by a network of approximately 2,500 trained and approved VHA instructors who facilitate instructor-led classroom sessions and mock code training, as appropriate. This learning environment ensures that VHA personnel, both clinical and non-clinical, have access to the appropriate level of training based on their roles, while maintaining flexibility, standardization, and compliance with national resuscitation education requirements.


The International Liaison Committee on Resuscitation (ILCOR) serves as the global coordinating body for resuscitation science. It provides a consensus-based framework for evaluating and updating evidence-based guidelines related to CPR and Emergency Cardiovascular Care (ECC). ILCOR publishes updated treatment and training recommendations on a five-year cycle, with the most recent guidelines covering the period of 2025-2030. These updates inform the continuous improvement of VHA resuscitation training programs, ensuring alignment with the latest global standards and best practices.


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