Warranty and Maintenance Services

The contract establishes a 90-day warranty for all delivered card counters, covering repair, replacement, and return shipping for any malfunctions that impact count accuracy, operational functionality, or mechanical reliability. This warranty ensures that any defects arising within the first three months of delivery are addressed at no additional cost to the recipient, maintaining uninterrupted performance of the devices. The obligation extends to both parts and labor necessary to restore the equipment to full compliance with specified standards. The contract falls under the NAICS code 811212 and is issued by the U.S. Citizenship and Immigration Services under the Department of Homeland Security, with performance required at Lees Summit, Missouri, 64086. It is classified as a subcontract and was posted on June 26, 2026, with a firm deadline for responses on July 9, 2026, at 2:00 PM. While no set-aside status or point of contact is provided, the solicitation is accessible via the SAM.gov workspace for further details and submission requirements.