Carmen Falls

Carmen Falls serves as a key procurement professional within the General Services Administration, supporting the agency’s mission to secure and manage mission-critical IT infrastructure for federal agencies nationwide. Responsible for managing complex acquisitions in computing and data services, Falls oversees the procurement of cloud-based platforms, data center hosting, cybersecurity-enabled networks, and digital infrastructure solutions that underpin federal operations. Her work directly enables GSA’s strategic priorities in modernizing government IT systems and ensuring resilient, scalable technological support for the federal workforce. She handles full lifecycle contract actions, including requirements definition, source selection, and performance monitoring, with a focus on high-impact, enterprise-grade technology services. Falls maintains consistent working relationships with leading federal IT integrators, including Booz Allen Hamilton, SAIC, HII Mission Technologies, General Dynamics IT, and CACI, Inc. – Federal. These partnerships reflect a preference for large, experienced contractors with proven capabilities in delivering secure, scalable computing infrastructure and mission-critical data services. Her procurement approach emphasizes performance-based outcomes, rigorous technical evaluations, and long-term contract management to ensure continuity and interoperability across federal systems. Falls’s contracting activity shows no use of socioeconomic set-asides, with 100% of awards issued under full and open competition. This pattern indicates a procurement strategy prioritizing technical capability, scalability, and mission readiness over socioeconomic preferences, aligning with GSA’s need for high-assurance, enterprise-level solutions that meet stringent federal security and compliance standards. Her primary procurement focus is on NAICS 518210—Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. She specializes in acquiring cloud hosting, managed IT services, data center operations, and secure computing environments that support federal agency digital transformation initiatives, demonstrating deep expertise in federal IT infrastructure procurement and systems integration requirements.