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24/7 Nurse Triage Call Center Operations

Active

Federal

Response Deadline07/08/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract requires the operation of a 24/7/365 nurse advice line to provide clinical triage services for Indian Health Service beneficiaries in Arizona, Utah, and Nevada, utilizing evidence-based protocols to assess symptoms, deliver appropriate care guidance, and escalate urgent cases as needed. Services must be available around the clock to ensure continuous access to qualified nursing professionals who can support patient needs through remote consultation, with all interactions grounded in standardized clinical guidelines to maintain consistency and quality of care. This is a subcontract under a Total Small Business Set-Aside, specifically designated for small businesses as defined by the SBA, and falls under the NAICS code 621498 for other miscellaneous ambulatory health care services. The solicitation was posted on July 1, 2026, with responses due by July 8, 2026, and the place of performance is designated as Phoenix, Arizona, with a zip code of 85004. The contracting authority is the Phoenix Area Indian Health Service under the Department of Health and Human Services, and the provider must be capable of delivering scalable, compliant, and culturally competent care to a diverse population across multiple states under strict operational and clinical standards.

General Info

24/7 nurse advice line for IHS beneficiaries in Arizona, Utah, Nevada using evidence-based protocols.

Agency

Department Of Health And Human Services → Phoenix Area Indian Health SvcView Agency

NAICS

621498 - All Other Outpatient Care Centers View NAICS

Place of Performance

Phoenix, AZ, 85004, USA

Set-Aside

SBA

Documents

(0)

No documents available

AI Contract Breakdown

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Timeline

PostedJul 1

subcontract

Response DeadlineJul 8

Submission deadline

Response Deadline

07/08/2026, 07:00:00 PM UTCin 4 days

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → Phoenix Area Indian Health Svc

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Health And Human Services → Phoenix Area Indian Health Svc

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Operate a 24/7/365 nurse advice line providing clinical triage using evidence-based protocols to assess symptoms, advise on care, and escalate when necessary for IHS beneficiaries in AZ, UT, and NV.

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