This Government Contract opportunity from Department Of Defense was posted on April 23, 2008. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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74 -- Maintenance service for Xerox Copiers

Awarded

H94002-08-Q-0012Federal

Submission Closed05/05/2008, 12:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 811212

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in 29 days

AI Contract Overview

This fixed price award issued by the Defense Health Agency provides for comprehensive maintenance services for government owned Xerox copiers. The contractor is responsible for providing all labor, parts, and consumables, excluding paper and staples, with all installed components becoming government property. To ensure quality, all services must be performed by factory trained technicians who can provide certification of their training upon request. Service support is required Monday through Friday from 7:30 a.m. to 4:30 p.m. Mountain Time. The contractor must provide telephone technical support within thirty minutes of a service call and on-site assistance within 24 hours if the issue remains unresolved. In instances where a copier cannot be repaired within 14 business days, the contractor is required to provide a temporary replacement machine of equal capability at no additional cost to the government.

General Info

Agency

Department Of Defense → Defense Health Agency

Contract Value

$38,300.76

NAICS

811212 - Computer and Office Machine Repair and Maintenance

Place of Performance

16401 East Centretech ParkwayAurora, CO 80011-9066 80011, CO

Set-Aside

NONE

Awardee

Advantaged Solutions Inc. 1300 Pennsylvania Ave. NW Suite 700 WASHINGTON DC 20004-3002 USA

Award Issued Date

04/08/2008, 12:00:00 AM UTC

Documents

No documents available

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Timeline

PhaseAwarded

PostedFeb 29

Combined Synopsis

AwardedApr 8

Contract was awarded

Submission Closed

05/05/2008, 12:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Defense → Defense Health Agency

Contacts2 people available

OfficeAURORA, CO, 80011, USA

Organization / AgencyDepartment Of Defense → Defense Health Agency

Office AddressAURORA, CO, 80011, USA

Contacts

Brenda L Agner

contact@example.gov

+1 (555) 000-0000

Alicia L BronerProcurement Technician

contact@example.gov

+1 (555) 000-0000

Full Description

This award announcement is for a fixed price order for maintenance services in support of the Xerox copiers described in Request for Quotation #H94002-08-Q-0012. The Contractor shall provide all maintenance support to include labor and parts, and all consumables, with the exception of paper and staples, for the government owned Xerox copiers under the CLINS and at the location set forth in Request for Quotation H94002-08-Q-0012. (Note: All parts and consumables become the property of the government once they are installed in the copiers.) Maintenance services shall be performed by factory trained technicians, and documentation certifying this training shall be made available to the government. The Contractor shall respond to customer service calls Monday through Friday (with the exception of federal holidays) between the hours of 7:30 a.m. and 4:30 p.m. mountain time. In response to the services calls the Contractor shall provide telephone technical support from a qualified technician within thirty minutes from receipt of the service call. If the malfunction can not be resolved through the support call, a technician shall perform on-site support services within 24 hours from the receipt of the service call unless a portion of the response time falls on a weekend or federal holiday. If this occurs, the response time shall continue into the first business day after the weekend or holiday. And if the copier can not be repaired within 14 business days from the date of the service call, the Contractor shall provide at no additional cost to the government a temporary replacement machine with at least the same capabilities as the government copier until the government owned copier is repaired.