C2 Unify Phone System Upgrade

This firm-fixed-price contract, awarded solely to MCS of Tampa, Inc. for $508,756.65, encompasses the complete engineering, furnishing, installation, and testing of a Unify OpenScape communications system for the 20th Fighter Wing Command Post at Shaw Air Force Base, South Carolina, with performance also occurring at Charleston AFB. The system must integrate controller workstations with touchscreen consoles, UHF, HF, and land mobile radio systems, upgraded voice recording, and fully compliant SIP-based connectivity to the base’s VoIP infrastructure. The contract is justified under FAR 6.302-1(a)(2) because MCS of Tampa is the only authorized and certified Master Service Provider for the proprietary Unify OpenScape Xpert system, with no commercially viable alternatives available. The contractor must hold current Unify certification, access proprietary tools, and perform all work under the exclusivity constraints imposed by the vendor’s technical controls. Acceptance occurs at Shaw AFB following rigorous testing to ensure compliance with JITC certification and inclusion on the DISA Approved Products List. The system requires a mandatory one-year warranty upon acceptance, with two optional years of maintenance available for future exercise. No specific packaging, marking, invoicing method, or accounting data is detailed, and while the contracting officer and technical personnel are identified, no Contracting Officer’s Representative is named. The procurement acknowledges a structural organizational conflict of interest by virtue of vendor exclusivity but does not formally mitigate it, relying instead on the necessity of maintaining system integrity across critical command post operations.