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C2M MANAGED SERVICES

Active
35956State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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Philadelphia Gas Works is soliciting proposals for the C2M Managed Services contract, assigned procurement number 35956, to support its Oracle Customer to Meter system through a one-step unsealing RFP process. Proposals must be submitted via pgw.procureware.com no later than August 28, 2026, at 2:00 p.m. Eastern Time, with mandatory participation in a telephone conference scheduled for August 18, 2026, at 9:30 a.m. Proposers must register on the procurement portal no later than three business days before the submission deadline and all questions or clarifications must be submitted in writing through the portal by August 6, 2026. The contract aims to secure managed services for customer information system operations, with performance expected to occur at the North Operations Center in Philadelphia, PA, and billing directed to PGW’s accounting department. Selection of a vendor will be followed by finalist presentations in the week of September 7, 2026, with notification of award anticipated by September 23, 2026, and a contract start date to follow promptly after award and negotiation. The primary point of contact for all inquiries is Li Deng at li.deng@pgworks.com, and no direct communication with PGW personnel outside the designated portal is permitted. Bids must adhere strictly to submission requirements outlined in Section 3.1.2, and PGW retains the right to modify the schedule at its discretion. The opportunity is open to qualified proposers who meet all procedural and technical obligations as defined in the RFP documentation, with no formal set-aside designation specified.

General Info

PGW seeks managed services for Oracle Customer to Meter system via RFP 35956, deadline August 28, 2026, mandatory conference August 18.

Agency

Pennsylvania → Philadelphia Gas WorksView Agency

NAICS

541513 - Computer Facilities Management ServicesView NAICS

Place of Performance

PA, US

Set-Aside

NONE

Documents

(1)

RFP 35956 C2M Managed Services.pdf

PDF

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Organization & Contact Information

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AgencyPennsylvania → Philadelphia Gas Works
Contacts1 person available
OfficePA, US
Organization / Agency
Pennsylvania → Philadelphia Gas Works
View Agency Profile
Office AddressPA, US
Contacts
Contact
contact@example.gov

Full Description

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Return to Bid List Procurement Opportunity NUMBER 35956 TITLE C2M MANAGED SERVICES PROCESS One Step Unsealing BASE CURRENCY USD STATUS Open for Bidding CLOSES IN 31 days: 1 hours: 50 minutes: 36 seconds DESCRIPTION BID DOCUMENTS CALENDAR
You must log in to register for Bid Events and to view Bid Question and Response information.
NUMBER 35956 TITLE C2M MANAGED SERVICES AVAILABLE DATE 7/28/2026 9:00 AM CLARIFICATION DEADLINE 8/6/2026 2:00 PM DUE DATE 8/28/2026 2:00 PM CONTACT INFORMATION LI.DENG@PGWORKS.COM BID TYPE RFP BILL TO Appoinvoices@pgworks.com, 800 W. Montgomery Ave - Attn: Accounting, Philadelphia , Philadelphia PA 19122 US SHIP TO North Operations Center, 5000 Summerdale Avenue, Philadelphia, PA 19124 US DESCRIPTION
Notice is hereby given that Philadelphia Gas Works (“PGW”) will receive sealed proposals on or before August 28, 2026, 2:00 p.m. Eastern Time, via pgw.procureware.com, for support services for its customer information system, Oracle Customer to Meter (C2M).
This document outlines PGW’s objectives, describes the general characteristics of the services to be provided, and (without being exhaustive) outlines the principal obligations of PGW and the selected Proposer.
Questions concerning this Request for Proposals shall be directed in writing to PGW via pgw.procureware.com.  Proposers may not contact PGW personnel regarding this RFP other than through pgw.procureware.com.
1.1      Schedule of Events
 
The projected schedule of events for this Request for Proposals is as follows:
 
Issue Date of the RFP .................................................................. July 28, 2026
 
Questions and requests for clarification or information must be received, via pgw.procureware.com, by 2 p.m............... August 6, 2026
 
Mandatory Telephone Conference, 9:30 a.m............................... August 18, 2026
 
Procureware registration deadline................................................ Not later than 3 business
                                                                                                        days before Proposal            Submission Due Date
 
Proposal Submission Due Date - Proposal must be received, via pgw.procureware.com
as required by Section 3.1.2, by 2:00 p.m.................................... August 28, 2026
 
Finalist Presentations.................................................................... Week of September 7, 2026
 
Notification Date............................................................................ September 23, 2026
 
Contract Start Date....................................................................... As soon as possible after 
                                                                                                        proposer selection and 
                                                                                                        contract negotiation
 
 
The Mandatory Telephone Conference is scheduled for 9:30 a.m. on August 18, 2026 to answer questions and requests for clarification.  Proposers should dial as follows: 
 
Call In Number: 267-857-3813, Conference ID: 826 961 744#
 
These dates are estimates only and PGW reserves the right to alter this schedule as it deems necessary or appropriate.
ANY QUESTIONS REGARDING THIS OPPORTUNITY MUST BE SUBMITTED NO LATER THAN 8/6/2026 2:00 PM BID EVENTS TITLE ATTENDANCE REQUIRED TO BID DESCRIPTION LOCATION REGISTRATION CUTOFF DATE EVENT START DATE EVENT END DATE CANCELLED ATTACHED FILE FILE DESCRIPTION

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