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This Government Contract opportunity from Maryland was posted on December 16, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Call Center Operations for TAP Trip Scheduling

Closed

State & Local

Submission Closed01/26/2026, 07:00:12 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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Solicitation # 13211

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General Info

Agency

Maryland → Division of Transit ServicesView Agency

NAICS

561422 - Telemarketing Bureaus and Other Contact CentersView NAICS

Place of Performance

MD, USA

Set-Aside

NONE

Documents

This scope was carved out of 26-258.

The full solicitation package (4 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Taxi Access Program

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed

PostedDec 16

subcontract

Response DeadlineJan 26

Deadline has passed

Submission Closed

01/26/2026, 07:00:12 PM UTC

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Organization & Contact Information

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AgencyMaryland → Division of Transit Services

ContactsNo contacts available

OfficeN/A

Organization / Agency

Maryland → Division of Transit Services

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Operate a centralized call center to handle trip requests, eligibility verification, scheduling with TNCs, and customer support for TAP users.