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CIENA Managed Spares and Support Services

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract for the Maryland Department of Information Technology focuses on the provision of managed spares and technical support for prime contractors working on state agency projects. The scope of work specifically requires manufacturer-certified support capabilities for CIENA equipment to ensure high-level technical maintenance and reliability. The agreement covers a one-year term of active support and guaranteed hardware replacement. Key service deliverables include Next Business Day Arrival replacement parts, Select Support, and Navigator Base support to maintain critical infrastructure operations.

General Info

One-year subcontract for CIENA equipment managed spares and technical support for Maryland agency projects.

Documents

This scope was carved out of FC0003801.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

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FC0003801 – Ciena Port Upgrade Equipment – BC120 North Avenue

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Organization & Contact Information

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AgencyMaryland → DoIT - Dept Of Information Technology - Administration
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs managed spares and technical support for prime contractors on State of Maryland agency projects. Provides Next Business Day Arrival replacement parts (80M-5164-NAR), Select Support (80M-5164-SSP-SEL), and Navigator Base support (80M-MCPBAET-SEL). Requires manufacturer-certified support capabilities for CIENA equipment. Delivers a 1-year term of active support and guaranteed hardware replacement.

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