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This Government Contract opportunity from California was posted on May 18, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Cloud-Based Telecommunications Services

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 517919
SLED
Unified Communications and Contact Center Solutions
Solicitation # 092926
Sourcewell, a State of Minnesota local government unit and service cooperative, is soliciting proposals under RFP 092926 for Unified Communications and Contact Center Solutions. The goal is to establish master agreements that provide turn-key procurement solutions for Participating Entities, which include governmental, nonprofit, tribal, and educational agencies across the United States and Canada. The scope of work encompasses VoIP technology, UCaaS, CCaaS, video and audio collaboration, mass notification, and AI-enabled capabilities, including all necessary hardware, software, and implementation services for cloud, premises-based, or hybrid environments. Proposals must be submitted exclusively through the Sourcewell Procurement Portal by September 29, 2026, at 3:30 p.m. Central Time. The resulting master agreements will have an initial term of four years, with the possibility of up to three one-year extensions. Awards will be granted to the highest-scoring responsive and responsible proposers based on criteria including financial viability, marketing plans, pricing, and the depth of offered solutions. Proposers must provide detailed pricing using models such as line-item, percentage discount, subscription, or transaction-based pricing. Awarded suppliers are expected to pay an administrative fee, typically between one and two percent of total quarterly sales, to Sourcewell. The solicitation emphasizes the inclusion of Small, Minority-owned, Women’s, and Veteran-owned Business Enterprises and requires a protest bond of 20,000 dollars. Annual transaction volume for these agreements is estimated at 40 million dollars.
Sourcewell

POSTED

about 1 month ago

DEADLINE

in 18 days

AI Contract Overview

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The contract involves the provision of cloud-hosted telecommunications services for the California Public Utilities Commission (CPUC). These services include VoIP (Voice over Internet Protocol), call routing, voicemail, and unified communications, designed to enhance the commission’s communication infrastructure. The project is categorized under NAICS code 517919, indicating specialized telecommunications services. This subcontract was posted on May 18, 2026, with responses due by June 3, 2026, and is managed by the Public Utilities Commission of California. While specific details such as the place of performance and contact information are not provided, the contract emphasizes delivering a modern, cloud-based solution aimed at streamlining voice communications for the agency. The opportunity is accessible through the California procurement portal, reflecting its public sector scope.

General Info

Provision of cloud-hosted VoIP, call routing, and unified communications for California Public Utilities Commission.

Agency

California → Public Utilities CommissionView Agency

NAICS

517919 - All Other TelecommunicationsView NAICS

Place of Performance

CA, USA

Set-Aside

NONE

Documents

This scope was carved out of 0000039296.

The full solicitation package (5 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

CPUC Panasonic KX-TGM450 KX-TGM430

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyCalifornia → Public Utilities Commission
ContactsNo contacts available
OfficeN/A
Organization / Agency
California → Public Utilities Commission
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Provision of cloud-hosted voice services including VoIP, call routing, voicemail, and unified communications for CPUC.

More opportunities from California → Public Utilities Commission

Same awarding agency

NAICS: 561910
SLED
RFP 23NS0710 CAC Equipment Processing Center (EPC)
Solicitation # 23NS0710
The California Public Utilities Commission (CPUC) is soliciting proposals under RFP 23NS0710 to establish an Equipment Processing Center (EPC) to support California Connect (CAC) program devices. The selected contractor will manage two primary work packages: Contact Center Operations, providing customer support and performance tracking, and Warehouse and Inventory Management, overseeing the storage, shipping, and tracking of devices. The scope specifically excludes ERP platform management, which is handled under a separate contract. The contract is based on fixed monthly rates with a base contract ceiling of 9.6 million dollars, and a total potential value of up to 25 million dollars including three optional one-year extensions and a 400,000 dollar allowance for unanticipated tasks. Operational requirements include maintaining a physical call center facility within California and a secure warehouse with approximately 2,250 square feet of RMA and testing area, as well as a dock-high receiving area. The contractor must adhere to strict cybersecurity standards, including NIST 800-53 controls and 256-bit AES encryption. Key personnel must be fully dedicated to the contract and subject to CPUC approval. Financial administration requires detailed invoicing through the eVAQ portal, with payments tied to the Cost Workbook and Deliverables and Milestones Table. The CPUC serves as the sole judge of work acceptability, utilizing Deliverable Expectation Documents (DED) and Deliverable Acceptance Documents (DAD) for formal approval. Compliance with California DVBE and Small Business reporting is mandatory.
Packaging and Labeling Services

POSTED

6 months ago

DEADLINE

in about 2 months
View Details

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