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This Government Contract opportunity from California was posted on May 18, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Cloud-Based Telecommunications Services

Closed
State & Local

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The contract involves the provision of cloud-hosted telecommunications services for the California Public Utilities Commission (CPUC). These services include VoIP (Voice over Internet Protocol), call routing, voicemail, and unified communications, designed to enhance the commission’s communication infrastructure. The project is categorized under NAICS code 517919, indicating specialized telecommunications services. This subcontract was posted on May 18, 2026, with responses due by June 3, 2026, and is managed by the Public Utilities Commission of California. While specific details such as the place of performance and contact information are not provided, the contract emphasizes delivering a modern, cloud-based solution aimed at streamlining voice communications for the agency. The opportunity is accessible through the California procurement portal, reflecting its public sector scope.

General Info

Provision of cloud-hosted VoIP, call routing, and unified communications for California Public Utilities Commission.

Documents

This scope was carved out of 0000039296.

The full solicitation package (5 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

CPUC Panasonic KX-TGM450 KX-TGM430

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyCalifornia → Public Utilities Commission
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provision of cloud-hosted voice services including VoIP, call routing, voicemail, and unified communications for CPUC.

More opportunities from California → Public Utilities Commission

Same awarding agency

NAICS: 561910
SLED
RFP 23NS0710 CAC Equipment Processing Center (EPC)
Solicitation # 23NS0710
RFP 23NS0710 is a solicitation issued by the California Public Utilities Commission (CPUC) to secure equipment processing services for the California Connect (CAC) program. The scope of work encompasses two primary operational areas: Contact Center management and Warehouse and Inventory Management. The selected contractor will be responsible for call center operations, inventory control, system integration support, and comprehensive logistics, including receiving, testing, cleaning, kitting, repackaging, and restocking equipment. The contract is structured around fixed monthly rates and includes a base term with up to three optional 12-month extensions. All contact center operations must be conducted from a centralized, physical facility located within California, and the contractor must adhere to strict security, accessibility, and quality standards, including compliance with ADA and Section 508 requirements. Proposals must be submitted via the Cal eProcure portal, with a final response deadline of November 2, 2026. Interested vendors are encouraged to provide pre-solicitation feedback using the provided template by March 30, 2026. Bidders are required to complete a detailed Cost Workbook (Exhibit D) using specific formatting instructions, entering values only in designated green cells. The contract utilizes a rigorous deliverable management process involving Deliverable Expectation Documents (DED) and Deliverable Acceptance Documents (DAD) to ensure all project management, reporting, and operational tasks meet CPUC quality standards. Additionally, the contractor must manage all packaging, labeling, and bar-coding requirements, ensuring full traceability of assets through their Warehouse Management System.
Packaging and Labeling Services

POSTED

8 months ago

DEADLINE

in 5 days
View Details

Earlier notices in this NAICS code

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