Video Remote Interpreting (VRI) Services

The contract seeks qualified vendors to provide secure, real-time American Sign Language interpretation services through video conferencing platforms for individuals who are deaf or hard of hearing within California Department of Corrections & Rehabilitation and California Health Care System facilities. Services must support a range of critical interactions including medical consultations, administrative proceedings, educational sessions, and legal hearings, ensuring full accessibility and compliance with communication needs in high-security and healthcare environments. Interpreters must be certified, experienced, and capable of operating within stringent confidentiality and data security protocols while delivering uninterrupted, high-quality interpretation across diverse and often time-sensitive scenarios. Vendors are required to submit proposals by the deadline of May 22, 2026, under a subcontract solicitation classified under NAICS code 517919 for other telecommunications services. The work will be performed at CDCR/CCHCS locations statewide, with no specific city or zip code designated, implying a statewide operational scope. The contract emphasizes the necessity of reliable technology, trained personnel, and seamless integration with existing video platforms to ensure accessibility without compromising institutional security or operational efficiency. Only vendors meeting all technical, linguistic, and compliance requirements will be considered for award.