Cloud Platform Operations & Uptime Management

The contract focuses on maintaining a high level of operational reliability for a cloud brokerage platform by ensuring a minimum monthly uptime of 99.9%. It involves managing the day-to-day operations and providing Tier 2 and Tier 3 technical support to address complex issues that arise. This subcontract, issued by the Department of Veterans Affairs through the Technology Acquisition Center Nj, aims to support continuous platform availability and efficient troubleshooting to minimize downtime and service disruptions. The solicitation does not specify a set-aside or particular organization type, and it is classified under the NAICS code 518210, which relates to data processing and hosting services. The contract was posted in early June 2026, with responses due by late June 2026. Specific details about the place of performance and point of contact were not provided, but further information can be accessed through the official government contracting website. The overall goal is to ensure robust platform operations supporting the VA’s technology infrastructure.