This Sources Sought opportunity from Department Of Defense was posted on November 25, 2013. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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D--KIOSK maintenance, repair, and inspection services

Awarded

W911RX-14-T-0014Federal

Submission Closed12/02/2013, 05:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 811212

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AI Contract Overview

The Mission and Installation Contracting Command (MICC) Riley is conducting market research to identify capable sources, with a preference for small businesses, to provide maintenance, repair, and inspection services for approximately seven DynaTouch kiosks at Fort Riley, Kansas. This sources sought notice is for planning purposes only and will not result in an immediate award. The required scope of work includes comprehensive software support, such as keeping the Kiosk Engine updated and providing remote uptime monitoring and help desk services, as well as hardware support consisting of quarterly physical inspections and a guaranteed 12-hour response time for repairs during standard business hours. The anticipated contract will be a requirements-type agreement executed through delivery orders under NAICS code 811212. Interested parties must be registered in the System for Award Management (SAM) and are required to submit their company qualifications, business size, CAGE code, and relevant experience to Contract Specialist Lesa Crockett by December 2, 2013. Submissions should detail the firm's ability to provide all necessary personnel, tools, and materials to ensure the kiosks remain fully operational.

General Info

Agency

Department Of Defense → W6QM Micc-Ft Riley

Contract Value

$22,140

NAICS

811212 - Computer and Office Machine Repair and Maintenance

Place of Performance

MICC - Fort Riley 1792 12th Street, Fort Riley KS 66442 US, KS, USA

Set-Aside

NONE

Awardee

DYNATOUCH CORPORATION

Award Issued Date

12/20/2013, 12:00:00 AM UTC

Documents

No documents available

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AI Contract Breakdown

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Timeline

PhaseAwarded

PostedNov 25

Sources Sought

AwardedDec 20

Contract was awarded

Submission Closed

12/02/2013, 05:00:00 AM UTC

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Organization & Contact Information

AgencyDepartment Of Defense → W6QM Micc-Ft Riley

ContactsNo contacts available

OfficeFORT RILEY, KS, 66442-0248, USA

Organization / AgencyDepartment Of Defense → W6QM Micc-Ft Riley

Office AddressFORT RILEY, KS, 66442-0248, USA

ContactsNo contact information available

Full Description

This sources sought is issued solely for information, planning purposes and market research in accordance with FAR Part 10. This sources sought is seeking interest from all concerns capable and interested in performing DynaTouch kiosk maintenance, repair, and inspection services at Fort Riley, Kansas. All responses will be used to determine the appropriate acquisition strategy for a future acquisition that may or may not occur. No award will be made from this sources sought. A solicitation is not available; therefore, a solicitation request will not be responded to. The Mission and Installation Contracting Command (MICC) Riley at this time is not seeking proposals and will not accept unsolicited proposals. The Mission and Installation Contracting Command (MICC) Riley is seeking sources, especially small businesses, that are capable of providing all of the necessary services for kiosk technical support, software support services, maintenance/repair, and hardware inspection. Software and Support services must include: 1) Keeping the Kiosk Engine software up-to-date 2) Help Desk Support from company's customer service support desk 3) Access to Customer Service Center for Usage and Uptime stats and reporting 4) Remote System Uptime Monitoring of kiosks ensuring kiosks are up-and-running (very important). 5) All software must be warranted. Hardware Coverage and Technical Support services should ensure that: 1)Kiosk hardware is physically inspected on a quarterly basis and kept in good working order. a. Any hardware fails, a response is guaranteed within 12 hours, Monday - Friday 8:00am - 5:00pm CST, utilizing On-Site Technicians for component repair and/or troubleshooting. b. Component repair or replacement for kiosk (parts, labor, outbound shipping) These services include, but are not limited to management, supervision, personnel, administration, transportation, supplies, material, maintenance, repair parts, tools, and test equipment necessary to perform preventive maintenance (PM) and inspection, emergency call-back service, service calls and all other repairs. There are approximately seven (7) DynaTouch Kiosk to be serviced on Fort Riley, Kansas. For market research purposes this is a requirements type contract. This will not be lump sum; instead the project will be completed through the issuance of delivery orders. The applicable North American Industry Classification System (NAICS) Code is 811212 Computer and Office Machine Repair and Maintenance, size is $25.5 Million. Interested sources are requested to submit by email or regular mail all delineating qualifications, capabilities, and experience for providing these services. Sources must sufficiently demonstrate the capability to perform these services and must provide detailed experience, capabilities and qualifications in all previous work pertinent to this effort. Your business size shall be included with your submittal. Please provide the following information in your submittal: Companies: name, address, point of contact name, email address, telephone and fax numbers, business size/type (Small, Large, Veteran-Owned, 8(a), HUBZone, SDB, JWOD, Woman-Owned, etc.), Data Universal Numbering System (DUNS) number, Commercial And Government Entity (CAGE) Code, email address, website (if applicable), experience, and an overview of your company. Interested parties shall be registered in System for Award Management (SAM) with applicable NAICS Code. Any information provided is voluntary. The Government will not pay for any materials provided in response to this notice and submittals will not be returned to the sender. Responses should be typed in a Word document and submitted no later than Monday, December 2, 2013 at 12:00 pm Central Standard Time to the following contracting personnel: Contract Specialist Lesa Crockett at contact@example.gov or by mail delivery to the Mission and Installation Contracting Command-Riley, Attn: Lesa Crockett, 1792 12th Street, Fort Riley, KS 66442.