DE01--Service Contract for Creston A/V systems for VASNHS Auditorium

The contract is for Audio Visual Support Services for the Creston A/V systems at the VA Sierra Nevada Health Care System (VASNHCS) Auditorium located at 6900 N. Pecos Rd., North Las Vegas, NV 89086, under solicitation number 36C26126Q0594, issued by the Department of Veterans Affairs Network Contracting Office 21 in Mather, CA. The contract is a Service-Disabled Veteran-Owned Small Business (SDVOSB) Set Aside, with a base performance period from June 15, 2026, to June 14, 2027, and two optional one-year extensions through June 14, 2029, exercisable under FAR 52.217-8 and 52.217-9. The scope requires fully qualified, on-site, Creston-certified technicians who are factory-trained and verified by Polar Leasing or an equivalent authority to perform installation, maintenance, reconfiguration, and support of integrated audiovisual systems including Crestron, Q-SYS, Extron, Blackmagic, Cisco, VADDIO, Samsung, NVX, Sony, and QSC equipment. All services must comply with VA safety standards, NFPA-99, OSHA, FDA, Joint Commission, and manufacturer technical manuals, with contractor personnel undergoing vetting and credentialing per VAAR 852.204-72, including PIV card issuance and annual security training. The contract includes strict personnel requirements mandating that all staff be U.S.-based, fully certified, and free from any threats to health, safety, or mission integrity. Awards will be made on a best-value basis, not lowest price technically acceptable, evaluating technical capability, past performance, and price as three non-weighted volumes. Technical proposals must demonstrate existing Crestron certifications, experience with Q-SYS 9.6 or higher, remote network access capabilities, RMA support, and familiarity with the full stack of currently installed systems. Past performance must include relevant, recent examples documented through CPARS, FAPIIS, or SAM, with contracting officer knowledge also considered. Pricing must be accurate, complete, and submitted for all line items and options without errors to avoid being deemed unresponsive. Invoicing is required electronically through the Tungsten Network using VA-specific credentials, and payment will be processed via EFT. Prop