DOCIIS Immunization Reminder Service

The District of Columbia Department of Health is seeking a vendor to deliver a scheduled messaging and voice call notification service designed to remind individuals when they are due or recommended to receive vaccines, using data from the District of Columbia Immunization Information System. The system must be capable of processing large CSV files and delivering timely SMS and automated voice calls at scale, supporting high volumes of traffic to ensure broad public reach. The service will be used to target individuals based on their immunization records to prompt timely vaccinations and improve overall immunization rates in the community. This initiative is part of a broader effort by the DC Health Immunization Division to enhance public health outcomes through proactive, technology-driven communication. The vendor will be responsible for building and maintaining a reliable, secure, and scalable platform that integrates seamlessly with the existing immunization database. The solution must ensure accuracy in identifying recipients, proper timing of reminders, and robust handling of data to protect privacy and maintain system integrity. The contract is forecasted and will be issued to support ongoing public health objectives, with performance expected to take place within the District of Columbia.