Skip to main contentPsst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveFree Webinar — Wednesday, August 19 at 2:00 PM EDT

Register Free →

Emergency Response Coordination (24/7 Call Center)

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

The Department of Veterans Affairs, through the 244-NETWORK Contract Office 4, is seeking a subcontractor for Emergency Response Coordination. The selected provider will be responsible for operating a 24/7 call center dedicated to receiving, logging, and dispatching HVAC emergency service calls. A critical requirement of this contract is the adherence to a four hour response commitment for all service calls. This opportunity is categorized under NAICS code 561110 and is located in the 16504 zip code area. The solicitation was posted on August 13, 2026, with a response deadline of August 21, 2026.

General Info

VA seeks subcontractor for 24/7 HVAC emergency call center with four hour response.

Agency

Department Of Veterans Affairs → 244-NETWORK Contract Office 4 (36C244)View Agency

NAICS

561110 - Office Administrative ServicesView NAICS

Place of Performance

24000, PA, 16504, USA

Set-Aside

NONE

Documents

This scope was carved out of VA-26-00072303.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

HVAC Equipment Preventative Maintenance and Repair Services | Erie VAMC

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

Posted

subcontract

Response Deadline

Submission deadline

Response Deadline

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more
AgencyDepartment Of Veterans Affairs → 244-NETWORK Contract Office 4 (36C244)
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Veterans Affairs → 244-NETWORK Contract Office 4 (36C244)
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

Show more
Operate a 24/7 emergency contact system to receive, log, and dispatch HVAC emergency service calls with 4-hour response commitment.

Similar Contracts

Same NAICS industry code

NAICS: 561110
New
Federal
HAFB Front Desk Data Entry Specialist
Solicitation # F2B3RA6183A001
The contract is for a Front Desk Data Entry Specialist to provide administrative and reception support at the Military and Family Readiness Center located at Hanscom Air Force Base, Massachusetts. The contractor will be responsible for answering calls, greeting visitors, directing clients to appropriate program staff, scheduling classes and workshops for military families, and accurately entering all required data into the AFFIRST and DOD TAP systems, including sending reminder emails one week prior to scheduled events. The position requires a full-time employee with at least one year of customer service experience, proficiency in Microsoft Office Suite, familiarity with military family systems, and the ability to comply with stringent security protocols including CAC access, fingerprinting, background checks, information assurance certification, and adherence to the Privacy Act. All personnel must complete mandatory training, including antiterrorism awareness and safeguarding covered defense information, and must not be government employees but rather contractors employed directly by the winning firm. The contract has a base period of one year beginning September 30, 2026, and includes four one-year option periods, with a maximum potential duration of five years and six months under applicable option clauses, requiring the contractor to fill any vacancies within 30 business days to maintain compliance. The solicitation is a full small business set-aside under NAICS code 561110 with a total size standard of $12.5 million in average annual receipts, and award will be made based on the lowest price technically acceptable method, where technical acceptability serves as a mandatory pass-fail gate. The offeror must submit a complete technical proposal and bid schedule not exceeding 25 pages combined, via email to designated contracting specialists and the contracting officer, and must not use SAM.gov for submission. Payment will be processed monthly through the Wide Area Workflow system, and all pricing for the base year and four option years will be evaluated together for reasonableness and imbalance. Performance is measured through strict metrics including 100% of calls answered and visitors greeted, data entry accuracy of at least 85% within two business days, and zero validated complaints per quarter. The place of performance is 10 Kirkland Street, Building 1240, Hanscom AFB, MA, and the contractor is responsible for safeguarding government property, maintaining equipment, and returning all issued credentials upon contract termination. The contractor must also comply with clauses requiring whistleblower protections, prohibitions on covered telecommunications equipment, and submission of correct representations regarding small business status and SAM registration prior to award.
FA2835 Aflcmc Hanscom Pzi

POSTED

2 days ago

DEADLINE

in 5 days
View Details

More opportunities from Department Of Veterans Affairs → 244-NETWORK Contract Office 4 (36C244)

Same awarding agency

NAICS: 238210
New
Federal
Z1DA--460-26-007 | Electrical Distribution Inspection Repairs | NCO 4 Construction East (VA-26-00057558)
Solicitation # 36C24426B0014
This contract, identified by solicitation number 36C24426B0014 and project number 460-26-007, is a sealed bid issued by the Department of Veterans Affairs, Network Contracting Office 4, for electrical distribution inspection and repairs at the Wilmington VA Hospital in Delaware. The procurement is strictly set aside for Service-Disabled Veteran-Owned Small Businesses under NAICS Code 238210, requiring all offerors to be currently verified in the VA Veteran Small Business Certification program and registered in the System for Award Management at the time of submission. Failure to meet these eligibility requirements will result in disqualification. The contract is a firm-fixed-price, requirements-type agreement with a performance period of 196 calendar days beginning upon receipt of the Notice to Proceed. All work must comply with applicable federal, state, and local codes, VA policies, and regulations, and includes reviewing and validating an electrical inspection report, procuring and installing circuit breakers and racking mechanisms, and repairing old racking mechanisms for use as future spare parts. A complete part list and manufacturer warranty documentation are mandatory deliverables. Submission of proposals must be made via email to the Contract Specialist at minnisha.hearst@va.gov no later than July 21, 2026, at 1:00 p.m. ET; faxed bids are not accepted, and telephone inquiries are prohibited. Offerors are required to return a signed copy of VAAR 852.219-75 and must comply with bonding requirements, including a bid bond and payment bond. Strict security protocols apply: all personnel must undergo background investigations consistent with VA Directive and Handbook 0710, complete annual security training, and sign the Rules of Behavior to retain access. Contractors must also submit a five-year record of workplace accidents, violations, and corrective actions. Information and communication technology used must meet accessibility standards, and all work must be performed in the United States to the maximum extent practical. Invoices are to be submitted in quadruplicate to the Austin Payment Center, and administration is handled by the Network Contracting Office 4 in Pittsburgh, Pennsylvania, with the Contracting Officer’s Representative providing technical oversight without authority to modify contract terms. The bid opening will occur virtually, and all communications regarding this solicitation will be published on SAM.gov.
Electrical Contractors and Other Wiring Installation Contractors

POSTED

1 day ago

DEADLINE

in 4 days
View Details
NAICS: 236220
New
Federal
Z1DA-- 460-26-004 | Wilmington VAMC Roof Replacement | NCO 4 Construction East (VA-26-00029152)
Solicitation # 36C24426B0015
The Veterans Integrated Service Network #04 Contracting Office, under the Department of Veterans Affairs, is soliciting bids for a firm fixed-price construction contract to replace four rooftop systems at the Wilmington Veterans Administration Medical Center in Wilmington, Delaware. The project involves full roof replacements on Roof 3D, the Physical Therapy Roof, Roof 10, and Roof 11, with all work required to meet applicable building codes, VA policies, and contractual standards. The contractor must provide all labor, materials, equipment, tools, permits, supervision, and dumpster services necessary to complete the task within a 60-calendar-day period beginning upon receipt of the Notice to Proceed. The contract is set aside entirely for Service-Disabled Veteran-Owned Small Businesses (SDVOSBs), with the NAICS code 236220 and a size standard of $19 million in average annual receipts. All offerors must be registered in the System for Award Management (SAM) and verified in the VA’s Veteran Small Business Certification program at the time of bid submission; failure to meet this requirement results in disqualification. A bid bond, payment bond, and performance bond are mandatory for all submissions. The solicitation is being conducted as an Invitation for Bid under FAR Part 14 using the Lowest Price Technically Acceptable method for award. All documentation, including amendments, must be obtained exclusively through SAM.gov; hard copies will not be provided, and it is the bidder’s responsibility to monitor the site regularly. Pre-bid meetings and site visits are strongly encouraged, with details to be published in the solicitation. All inquiries must be submitted in writing via email to the Contract Specialist; telephone requests are not accepted, and all government responses will be posted publicly on SAM.gov. The estimated construction cost ranges between $250,000 and $500,000, and the bid submission deadline is June 23, 2026, at 2:00 PM Eastern Time.
Commercial and Institutional Building Construction

POSTED

1 day ago

DEADLINE

in 24 days
View Details