Engagement Survey Solution

Cherokee Nation Businesses, LLC, a tribal corporation of the Cherokee Nation, is seeking a scalable, enterprise-capable engagement survey solution to measure employee sentiment across its organization of over 9,000 employees. The solicitation, numbered Procurement #164549, was posted on May 4, 2026, with proposals due by May 8, 2026, and the place of performance is designated as Oklahoma. The solution must support an annual enterprise-wide engagement survey, along with optional pulse surveys of three to five questions and exit surveys, all while ensuring anonymous data collection and role-based access for executives, HR teams, and business unit leaders. The platform must deliver enterprise-level and business unit-specific dashboards with minimal customization to maintain consistent benchmarking across units, and it must integrate with two Oracle HCM systems either through direct API or middleware, with any additional costs for integration clearly disclosed. Pricing must be provided in tiered structures based on monthly response volumes ranging from 10,000 to over 50,000, with no inclusion of advisory or consulting services in the base cost. The vendor must demonstrate the ability to provide AI-powered sentiment analysis for open-ended responses without compromising confidentiality and enable access through multiple channels including email, QR codes, text messages, and intranet links. Security standards require compliance with Cherokee Nation’s internal cybersecurity and PII handling policies, with all data practices subject to legal review, though no formal security clearances or organizational conflict of interest provisions apply. Vendors are expected to provide references and demonstrate experience working with tribal entities, though no specific certifications, minority ownership statuses, or subcontracting restrictions are mandated. Evaluation will focus on alignment with company values, leadership support, NPS measurement capability, accessibility, benchmarking fidelity, reporting functionality, and overall affordability, with selection likely based on a trade-off approach balancing technical fit, functionality, and cost. No formal contract clauses, inspection criteria, payment details, or acquisition accounting codes are specified, and the procurement does not include set-asides for small or socioeconomically disadvantaged businesses.