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Enterprise Integration and API Development Services

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State & Local

Contract Overview

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The Enterprise Integration and API Development Services subcontract focuses on the technical integration of payment ecosystems with existing software for prime contractors supporting the City of Santa Fe Public Utilities Admin. The scope of work involves the development and configuration of APIs, SFTP transfers, webhooks, and batch interfaces to ensure seamless data synchronization between Tyler Munis Cashiering/Financials, Advanced Utility Systems, and OpenGov. The project requires strict adherence to cybersecurity and AI governance standards to maintain secure data flows between payment channels and financial systems. This technical engagement is categorized under NAICS code 541511, with a response deadline set for November 2, 2026.

General Info

API development and payment system integration for City of Santa Fe Public Utilities.

Documents

This scope was carved out of FY27-TRFP-011.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

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Utility Payment Ecosystem, Notification, Customer Communication, and Enterprise Integration Services

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Organization & Contact Information

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AgencyNew Mexico → Public Utilities Admin
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs technical integration between payment ecosystems and existing software for prime contractors on City of Santa Fe Public Utilities Admin projects. Develops and configures APIs, SFTP transfers, webhooks, and batch interfaces to synchronize data between Tyler Munis Cashiering/Financials, Advanced Utility Systems (AUS), and OpenGov. Adheres to cybersecurity and AI governance standards. Delivers integrated data flow between payment channels and financial systems.

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Same NAICS industry code

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NAICS: 541512
SLED
Utility Payment Ecosystem, Notification, Customer Communication, and Enterprise Integration Services
Solicitation # FY27-TRFP-011
The City of Santa Fe, through its Public Utilities Admin and Central Purchasing Division, is soliciting proposals under solicitation FY27-TRFP-011 for a secure, scalable, and integrated utility payment ecosystem. The objective is to synchronize payment activity, customer account information, notifications, settlement activity, and financial posting across various enterprise systems, including Tyler Munis Cashiering and Financials, Advanced Utility Systems, OpenGov, and banking operations with Wells Fargo. The required solution must support diverse payment channels such as web, IVR, mobile, auto pay, and POS/kiosks, while integrating with cloud-based contact centers like Genesys Cloud, Zoom, and Five9. The scope of work encompasses all labor, software, hosting, implementation, integration, and ongoing operational support. Proposals are due electronically via the OpenGov Procurement Portal by November 2, 2026. Award recommendations will be based on the most advantageous proposal, considering quality, alignment with City objectives, and best value. Contractors must provide comprehensive pricing for implementation, licensing, transaction fees, and hardware, and must maintain commercial general liability insurance of at least $1,000,000 per occurrence. Key requirements include the identification of a project lead, strict adherence to cybersecurity and AI governance standards, and the submission of a New Mexico Business Resident Certificate. The City reserves the right to inspect services at any time and may require the re-performance of non-conforming services at the contractor's expense.
Computer Systems Design Services

POSTED

14 days ago

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in 20 days
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