Skip to main contentPsst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveFree Webinar — Wednesday, October 28 at 2:00 PM ET

Register Free →

Enterprise Observability Platform Software Supply

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

This subcontract for the Executive Office of Technology Services and Security in Massachusetts provides enterprise-grade observability platform software licenses and subscriptions for prime contractors. The scope of work includes provisioning the platform and managing annual recurring subscriptions for monitoring, logging, and tracing tools, with delivery based on committed quantities or tiers. All services must adhere to the terms of Statewide Contract ITS86. The agreement offers software subscriptions and license terms for durations of one and three years. Performance for this contract is based in Boston, Massachusetts, under NAICS code 513210. The solicitation was posted on October 8, 2026, with a response deadline of November 4, 2026.

General Info

Massachusetts EOTSS subcontract for enterprise observability software licenses and annual recurring subscriptions.

Place of Performance

Boston, MA, 02108, USA

Set-Aside

NONE

Documents

This scope was carved out of BD-27-1060-ITD00-ITD00-134242.

The full solicitation package (23 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFQ 27-05723 Enterprise Observability Platform

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

Posted

subcontract

Response Deadline

Submission deadline

Response Deadline

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more
AgencyMassachusetts → Executive Office of Technology Services and Security
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

Show more
Supplies enterprise-grade observability platform software licenses and subscriptions for prime contractors on EOTSS projects. Provisions the platform, manages annual recurring subscriptions, and provides monitoring, logging, and tracing tools based on committed quantities or tiers. Must comply with Statewide Contract ITS86 terms. Delivers active software subscriptions and license agreements for 1-year and 3-year terms.

Similar Contracts

Same NAICS industry code

NAICS: 513210
New
Federal
R604--Mail Tracking Service
Solicitation # 36C25927Q0017
Solicitation 36C25927Q0017 is a firm-fixed price contract issued by the Department of Veterans Affairs Network Contracting Office 19 for a Web-Based Tracking System (WTS) to support the VA Eastern Colorado Health Care System and other VISN 19 facilities. The contractor will provide a secure, scalable system for managing accountable mail, packages, and internal deliveries, including software licenses, barcode printers, electronic signature capture, and technical support. The project requires a 98% package scan accuracy rate and system response times of less than three seconds during peak hours. The period of performance includes a base year from October 30, 2026, to October 29, 2027, with four subsequent option years extending through October 29, 2032. This opportunity is set aside exclusively for Service Disabled Veteran Owned Small Businesses (SDVOSB) under NAICS code 513210, and offerors must be VetCert verified at the time of submission and award. The government will award the contract based on a comparative analysis of technical capability, price, and past performance, with a strict requirement that technical standards must be met regardless of price. Proposals must be submitted in four volumes covering technical capability, pricing for the base and option years, recent past performance from the last five years, and compliance with VA subcontracting limitations. Delivery and acceptance are F.O.B Destination at the Aurora, Colorado facility.
Network Contract Office 19 (36C259)

POSTED

about 10 hours ago

DEADLINE

in 3 days
View Details
NAICS: 513210
New
SLED
OPEN Districtwide Software and Online Subscriptions
Solicitation # 2604AR
Katy Independent School District is soliciting proposals for non-exclusive contracts to provide districtwide software and online subscriptions, including professional services such as implementation, training, and technical support. The procurement is conducted under Texas Education Code Section 44.031(a)(3), with pricing based on percentage discounts from current published catalogs or price lists. The initial contract term is three years, running from January 25, 2027, through January 24, 2030, with the possibility of two annual renewals extending the term to January 24, 2032. Proposals are due by December 1, 2026, at 2:00 pm CST, and may be submitted via the Katy ISD OpenGov System or as sealed physical responses delivered to the Purchasing Department in Katy, Texas. Awards will be granted to vendors determined to provide the best value based on a points-weighted evaluation of purchase price, vendor reputation, quality of goods, alignment with district needs, past relationship with the district, long-term costs, and adherence to solicitation terms. Required documentation includes a W-9, Form 1295, a Conflict of Interest Questionnaire, and a Voluntary Product Accessibility Template. Vendors must comply with FERPA, COPPA, and Texas data-privacy laws, and must execute the District Data Privacy Agreement if processing student or staff data. Payment will be issued in accordance with the State of Texas Prompt Payment Act, with an option for electronic payment via the District's E-Payables VISA account.
KATY ISD

POSTED

1 day ago

DEADLINE

in about 1 month
View Details
NAICS: 513210
New
SLED
Employee Relations Case Management Software and Services
Solicitation # HRD127-HR-6548
Solicitation HRD127-HR-6548 is issued by the San Bernardino County Human Resources Department to procure an employee relations case management system. The required software must provide comprehensive functionality for complaint intake, investigation management, collaboration, accommodation tracking, and reporting, including configurable dashboards for tracking case aging and pending approvals. The solution must support SAML 2.0 or OpenID Connect for authentication and utilize TLS 1.2 or higher for data encryption. Additionally, the system must support the Return to Work team in managing caseloads and Interactive Accommodation Process meetings in compliance with ADA/ADAAA and FEHA regulations. The contract is for a three-year term starting in March 2027 and ending in March 2030, with the option for two additional one-year renewals. Award selection is based on a Best Value Evaluation, considering the optimal combination of quality, price, and qualitative elements. Proposers must submit their responses via the ePro portal by December 14, 2026, and include various mandatory attachments, such as proposed pricing, customer references, and an indemnification affidavit. The contractor is required to maintain an information security program aligned with the NIST Cybersecurity Framework 2.0 and provide complete audit trails and role-based access controls. Payments will be made via electronic fund transfer within sixty working days of invoice receipt, subject to the availability of County funds.
Human Resources

POSTED

1 day ago

DEADLINE

in about 2 months
View Details

More opportunities from Massachusetts → Executive Office of Technology Services and Security

Same awarding agency

SLED
RFR-27-05773 Work Authorization Counsel Support
Solicitation # BD-27-1060-ITD00-ITD00-134455
Solicitation BD-27-1060-ITD00-ITD00-134455, also identified as RFR-27-05773, is an open market request for legal services to provide work authorization counsel support for the Massachusetts Executive Office of Technology Services and Security. This opportunity is set aside for the Small Business Purchasing Program, requiring eligible bidders to be registered in COMMBUYS, have a principal place of business in Massachusetts, have been in operation for at least one year, and employ 50 or fewer full-time equivalent employees. The solicitation was posted on October 14, 2026, with a response deadline of November 9, 2026. All services must be performed exclusively by personnel physically located and operating within the United States. The award is based on best value, with a specific emphasis on environmental initiatives. Bidders can earn additional points for corporate sustainability policies, reporting to systems like EcoVadis, and maintaining certifications such as LEED, B Corp, or ISO 14000. Contract administration requires the designation of a Contract Manager as key personnel and mandates the use of Electronic Funds Transfer for payments. Deliverables are subject to a ten-business-day review and acceptance process by the Agency Project Manager. For any software-related deliverables, the contractor must adhere to strict quality standards, including the use of separate development and production environments and a formal change management procedure.

POSTED

13 days ago

DEADLINE

in 13 days
View Details
SLED
RFQ 27-05723 Enterprise Observability Platform
Solicitation # BD-27-1060-ITD00-ITD00-134241
The Executive Office of Technology Services and Security for the Commonwealth of Massachusetts is soliciting software and services to acquire and implement an enterprise observability capability. This open market solicitation, identified as RFQ 27-05723 (BD-27-1060-ITD00-ITD00-134241), is open to respondents who are current bidders on Statewide Contract ITS86. The project is structured across five phases, with the current requirement focusing on a firm, complete quotation for Phase 1 implementation, while providing cost drivers for Phases 2 through 5 for planning purposes. Licensing must be quoted for both one-year and three-year initial terms. The award will be based on best value, with a heavy emphasis on the vendor's ability to demonstrate a credible path from Phase 1 through Phase 5 using their proposed platform and operating model. Key evaluation factors include the integration approach and the total cost of ownership. Vendors must clearly distinguish between capabilities available at award, separately licensed features, partner-delivered services, and future roadmap items. The contractor will be required to define standards for naming, tagging, ownership, severity, and dashboards as part of the architecture documentation. Contract administration includes strict adherence to Commonwealth security standards, HIPAA regulations for protected health information, and the Data Management and Confidentiality Agreement. Deliverables are subject to review by the Agency Project Manager, who must provide acceptance or rejection within ten business days. Payment is contingent upon the submission of a signed Deliverable Acceptance Form, and invoices submitted more than 45 days after services are rendered may be subject to payment reductions. All responses must be submitted via the COMMBUYS portal by November 4, 2026, at 3:00 PM Eastern Time.

POSTED

19 days ago

DEADLINE

in 8 days
View Details
SLED
RFQ 27-05723 Enterprise Observability Platform
Solicitation # BD-27-1060-ITD00-ITD00-134242
The Executive Office of Technology Services and Security for the Commonwealth of Massachusetts is seeking software and services to acquire and implement an enterprise observability platform under solicitation BD-27-1060-ITD00-ITD00-134242. This open market procurement is restricted to current bidders on Statewide Contract ITS86. The objective is to establish a comprehensive observability capability with an initial estimated term of 36 months, though licensing must be quoted for both 1-year and 3-year terms. All services must be performed by personnel physically located within the United States, and meetings are generally required to be held on-premises at the agency's Boston location. The evaluation process focuses on the technical solution, integration approach, cost/total cost of ownership, and references, with a specific emphasis on the vendor's ability to demonstrate a credible path from Phase 1 through Phase 5. The agency may adjust scoring based on production demonstrations or oral presentations to ensure the best value. Key contractual requirements include adherence to Commonwealth IT terms, cloud-specific terms, and strict security and accessibility standards, including WCAG 2.1 level A and AA. Additionally, any proposed Generative AI solutions must include warranties regarding accuracy and bias, as well as disclosures of recent testing results. The contract administration involves a structured acceptance process where the Agency Project Manager must review and sign a Deliverable Acceptance Form within ten business days of receipt as a condition for payment. Bidders must submit their responses via the COMMBUYS portal by the November 4, 2026, deadline. Pricing responses are required across several categories, including platform subscriptions, implementation services, training, support, and growth drivers for future expansion phases.

POSTED

19 days ago

DEADLINE

in 8 days
View Details

Ready to Pursue This Opportunity?

Get AI-powered intelligence on this solicitation and the ones like it

Every page of the solicitation package shredded into a compliance breakdown

AI-powered matching based on your capabilities and past performance

Competitor and incumbent history on the requirement

Automated alerts on amendments, Q&A deadlines, and award

Miguel
Hillary
Keith Deutsch
Christine

Join 750+ contractors already using CLEATUS