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Platform Administration and User Training

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State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract opportunity, titled Platform Administration and User Training, is issued by the Executive Office of Technology Services and Security for the state of Massachusetts. The selected contractor will be responsible for providing technical training to EOTSS staff regarding the use and administration of an observability platform for prime contractors. Key deliverables include the development of instructional materials, the execution of training sessions within specialized environments, and the provision of certified trained personnel. The project will be performed in Boston, Massachusetts, under NAICS code 611420. Interested parties must submit their responses by the deadline of November 4, 2026. This engagement focuses on ensuring staff proficiency through dedicated instructional hours and a structured curriculum to maintain the operational efficiency of the observability platform.

General Info

Massachusetts EOTSS seeks a contractor for observability platform administration and staff technical training.

Place of Performance

Boston, MA, 02108, USA

Set-Aside

NONE

Documents

This scope was carved out of BD-27-1060-ITD00-ITD00-134242.

The full solicitation package (23 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFQ 27-05723 Enterprise Observability Platform

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Organization & Contact Information

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AgencyMassachusetts → Executive Office of Technology Services and Security
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs technical training for EOTSS staff on the use and administration of an observability platform for prime contractors. Conducts training sessions, develops instructional materials, and provides dedicated instructional hours using specialized training environments. Delivers completed training sessions and certified trained personnel.

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