This Solicitation opportunity from Washington was posted on September 3, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Flight Information Display System (FIDS), Advertisement System & Gate Scheduling Software

Closed

PS 24-3State & Local

Submission Closed10/01/2024

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561422

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Request for Information City of Detroit Housing Resources Helpline

Solicitation # 550595

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Solicitation # BPM057936

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Multilingual Help Desk and Outreach ServicesThe Multilingual Help Desk and Outreach Services subcontract, issued by the USCIS Contracting Office under the Department of Homeland Security, involves the operation of a communication hub for prime contractors working on family reunification projects. The selected provider must manage a Help Desk using approved scripts and FAQs while conducting broad outreach via phone, email, text, and letter. A critical requirement is the possession of call center infrastructure capable of international reach and the ability to strictly avoid providing legal advice. Performance of this contract takes place in Washington and requires rigorous documentation, including detailed communication logs and screenshots for DHS review. The provider is responsible for delivering daily activity updates and comprehensive monthly Help Desk reports. Interested parties should note the response deadline of November 11, 2026, for this opportunity categorized under NAICS code 561422.

USCIS Contracting Office(erbur)

POSTED

9 days ago

DEADLINE

in 3 days

AI Contract Overview

The Port of Bellingham is seeking proposals from qualified vendors to provide a comprehensive Flight Information Display System (FIDS), Digital Advertisement System, and Gate Scheduling software for Bellingham International Airport. The FIDS must display real-time arrival and departure information, including gate details, while the Advertisement System should support multiple zones for displaying static and video ads throughout the terminal. Additionally, the gate scheduling software needs to utilize carrier flight data at least 30 days in advance to predict schedules and automatically assign gates, enhancing operational efficiency. The vendor is expected to deliver not only the hardware and software but also administrative tools for management, configuration, and maintenance, along with 24/7 support services. The contract is initially for two years, with an option to extend up to three additional years, contingent upon mutual agreement and approval by the Port’s Commission. The Port emphasizes the importance of selecting a vendor with a proven track record, high-quality product offerings, effective implementation plans, user training capabilities, excellent customer service, and financial stability to support the systems long-term. The evaluation criteria include product capability, vendor experience, aesthetics, implementation and integration quality, usability, references, and cost. The Port will make the final decision based on these criteria, and respondents are responsible for verifying all information provided in the solicitation. The response deadline is October 1, 2024, and further details can be accessed through the Port’s official bidding portal.

General Info

Agency

Washington → Port of Bellingham

NAICS

561422 - Telemarketing Bureaus and Other Contact Centers

Place of Performance

WA, USA

Set-Aside

NONE

Documents

rfp

High

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedSep 3

Solicitation

Response DeadlineOct 1

Deadline has passed

Submission Closed

10/01/2024

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Organization & Contact Information

AgencyWashington → Port of Bellingham

Contacts1 person available

OfficeN/A

Organization / AgencyWashington → Port of Bellingham

Office AddressN/A

Contacts

Alexander YPOC

contact@example.gov

Full Description

The Port of Bellingham (Port) solicits proposals from vendors who can design, supply, and provide ongoing support for a Flight Information Display System (FIDS), Digital Advertisement System, and Gate Scheduling software. The system must include the following: FIDS, for providing arrival and departure along with gate information to passengers; an Advertisement System, for displaying ads, in both still image and video format, on display systems throughout the terminal; and gate scheduling software which uses available data to predict carrier schedules at least 30 days in advance.The systems shall include, at a minimum, the following services: • FIDS Screens o Arrivals o Departures o Arrivals/Departures Combo screen • Advertisement Screens: Ability to provide, at minimum, four (4) zones with flexibility to add additional o Zone 1 o Zone 2 o Zone 3 o Zone 4 • Administrative systems and services necessary for Port staff to manage, configure and maintain information seen on VIDS and Advertisement screens • 24/7 support for Port staff from the Vendor • Gate scheduling solution which provides carrier flight data to the airport at least 30 days in advance, and is capable of automatically scheduling carriers to specific gates. The Port desires a vendor who has an outstanding product, proven experience, an implementation plan, the ability to train users, provides excellent customer service, and has the financial stability to support FIDS and Advertisement System at the Bellingham International Airport (Airport). The duration of the contractual Agreement will be for a two (2) year period, executed upon mutual Agreement and subject to Port of Bellingham Commission approval, with the option to extend said Agreement for up to three (3) additional one (1) year term. The Port will be the sole judge as to which proposal best suits the Port’s requirements and needs at the Airport. Judgment of such will be based on six (6) criteria: Product Capability, Vendor Experience, Aesthetics, Implementation, Integration, Usability and support, References, and Cost. Any such decisions by the Port shall be final and conclusive. It is incumbent upon the respondents to independently confirm the accuracy of all information contained within this RFP.

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