FY26 - OUC - Technology - LiveMUM - SPR

The Office of Unified Communications, serving as the District of Columbia’s Public Safety Answering Point for both emergency 9-1-1 and non-emergency 3-1-1 calls, is preparing to procure LiveMUM, a proprietary technology solution from DECCAN, for fiscal year 2026. This system is designed to dynamically evaluate and optimize the real-time allocation of Fire and EMS resources across the city, ensuring that emergency services are efficiently distributed based on current demand and operational needs. The goal is to enhance response times and improve the overall effectiveness of public safety operations by leveraging data-driven decision-making to maintain adequate staffing and equipment coverage throughout the district. The procurement is forecasted under the title FY26 - OUC - Technology - LiveMUM - SPR, with a posted date of July 23, 2026, indicating it is part of the district’s upcoming procurement planning cycle. While specific details such as the solicitation number, NAICS code, and place of performance are not yet defined, the initiative underscores the District’s commitment to modernizing its emergency response infrastructure. By adopting LiveMUM, OUC aims to streamline resource management, reduce response delays, and deliver more reliable public safety services to residents and visitors through a faster, more intelligent, and cost-effective approach to emergency operations.