This Government Contract opportunity from California was posted on July 1, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Genesys Software Subscription Licensing and Management
Contract Overview
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The Franchise Tax Board is seeking a subcontractor to supply and manage annual subscription licenses for Genesys software products essential to its Customer Contact Platform. The scope includes the Base Package, Workforce Management, Inbound Voice, and High Availability components, requiring the vendor to ensure seamless licensing, ongoing management, and compliance with all technical and operational requirements. The contract is structured as a subcontract under NAICS code 511210 and is open for responses until August 18, 2026, with postings beginning on July 1, 2026. The performance location and point of contact details are not specified, but the work is directly tied to the agency’s operations in California, emphasizing the need for reliable, scalable, and secure software support aligned with state technology standards.
General Info
Agency
NAICS
Place of Performance
CA, USASet-Aside
Documents
This scope was carved out of IFB FTB-2627-76.
The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.
IFB FTB-2627-76 Genesys Software Subscriptions and Application Support Services
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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