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Healthcare Survey & Focus Group Administrator

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Healthcare Survey and Focus Group Administrator subcontract supports New Hampshire Department of Health and Human Services projects by implementing and analyzing qualitative and quantitative surveys for Medicaid members and providers. The scope of work includes conducting revealed caller surveys, administering provider satisfaction surveys, and facilitating semi-annual member focus surveys and roundtable quality meetings. The selected provider must possess expertise in healthcare survey methodology and maintain Title VI language assistance capabilities to ensure accessibility. The primary deliverables consist of comprehensive survey analysis reports and detailed focus study findings. This opportunity was posted on September 15, 2026, with a response deadline of October 14, 2026. It falls under NAICS code 541613 and is designed to support prime contractors in delivering external quality review services.

General Info

Subcontract for NH DHHS to conduct and analyze Medicaid member and provider surveys.

Agency

New Hampshire → Dhhs-Department Of Health & Human ServicesView Agency

NAICS

541613 - Marketing Consulting ServicesView NAICS

Place of Performance

Not specified

Set-Aside

NONE

Documents

This scope was carved out of RFP-2027-DPQI-02-EQRO.

The full solicitation package (9 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

External Quality Review Organization

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Timeline

Posted

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Organization & Contact Information

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AgencyNew Hampshire → Dhhs-Department Of Health & Human Services
ContactsNo contacts available
OfficeN/A
Organization / Agency
New Hampshire → Dhhs-Department Of Health & Human Services
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Office AddressN/A
ContactsNo contact information available

Full Description

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Implements and analyzes qualitative and quantitative surveys of Medicaid members and providers for prime contractors on NH DHHS projects. Conducts revealed caller surveys, administers provider satisfaction surveys, and facilitates semi-annual qualitative member focus surveys and roundtable quality meetings. Requires experience in healthcare survey methodology and Title VI language assistance capabilities. Delivers survey analysis reports and focus study findings.

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POSTED

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DEADLINE

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More opportunities from New Hampshire → Dhhs-Department Of Health & Human Services

Same awarding agency

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Solicitation # RFP-2027-DPQI-02-EQRO
The New Hampshire Department of Health and Human Services, Division of Program Quality and Integrity, is soliciting proposals for an External Quality Review Organization (EQRO) to evaluate healthcare services provided to Medicaid beneficiaries. The selected vendor will be responsible for analyzing aggregated data on quality, timeliness, and access to care for contracted Managed Care Organizations (MCO) and Dental Organizations (DO). Key deliverables include the validation of performance measures, Performance Improvement Projects (PIP), provider network adequacy, and encounter data reporting, culminating in detailed annual technical reports. The contract requires strict adherence to 42 CFR 438.354 and current CMS External Quality Review protocols. The period of performance extends through April 30, 2030, with potential four-year renewal options. All staff will work remotely, though quarterly meetings may occur virtually or in person. The award is based on a point system where technical responses are weighted at 700 points and cost at 300 points, noting that this is not a low-cost award. Vendors must meet rigorous federal and state requirements, including HIPAA and HITECH compliance, Title VI language assistance, and specific insurance coverage of at least 1 million dollars per occurrence. Payment is contingent upon the submission of monthly invoices for completed, Department-accepted deliverables.
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POSTED

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