This Government Contract opportunity from West Virginia was posted on May 21, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Help Desk and End-User Support for MFA
Contract Overview
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AI Contract Overview
This contract involves providing Tier 1 and Tier 2 support for end-users specifically focused on enrollment in Multi-Factor Authentication (MFA), resolving login-related issues, and managing device registrations. The support services are centered on helping users effectively navigate MFA processes and ensuring smooth access and security through troubleshooting and assistance. The contract is a subcontract opportunity issued by the state of West Virginia, falling under the NAICS code 541519, which relates to other computer-related services. The solicitation for responses was posted on May 21, 2026, with a deadline to submit proposals by June 2, 2026. While specific location details and points of contact are not disclosed, the contract is designed to enhance help desk and end-user support capabilities, ensuring secure and efficient user authentication across platforms.
General Info
Agency
NAICS
Place of Performance
WV, USASet-Aside
Documents
This scope was carved out of ASSD 1400 AGR2600000017.
The full solicitation package (6 documents), including the RFP, is on the prime solicitation, not on this scope.
ASSD-1400-AGR2600000017-1 | DUO Advantage Licenses Dates of servcie 6/5/2025 to 7/5/2026
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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