This Solicitation opportunity from Government of Canada was posted on April 27, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Inbound Call Centre Services-Emergency Line

Closed

5000084619Canada

Submission Closed05/13/2026, 04:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561422

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Medical Billing System and Revenue Cycle Management (RCM) ServicesThis contract pertains to the provision of comprehensive medical billing and revenue cycle management services for Francis Marion University in South Carolina. It involves the full scope of billing functions including the generation of medical claims, submission to insurance providers, management of claim denials, and direct patient billing. The arrangement emphasizes transparency in pricing, ensuring clear and understandable cost structures for the services rendered. The contract is set as a subcontract opportunity under NAICS code 561422 and was posted on June 9, 2026, with a response deadline of July 16, 2026. While detailed location information is unspecified, the services are intended to support the university’s efforts to optimize their medical billing processes. The focus is on streamlining the entire revenue cycle to improve financial performance and reduce administrative burdens related to medical claim handling.

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POSTED

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DEADLINE

in about 1 month

AI Contract Overview

The Canadian Nuclear Safety Commission (CNSC) has issued an extension to the closing date for responses to its Letter of Interest (LOI) No. 5000084619, moving the deadline from May 13, 2026, to May 22, 2026. This extension is to accommodate potential respondents in addressing a newly introduced question regarding the estimated budget for the project. The LOI seeks information to support the CNSC’s procurement strategy for securing inbound call centre services that operate the CNSC’s emergency line, which requires uninterrupted 24/7/365 availability. These services are essential as all emergency calls related to nuclear events are forwarded to the contractor’s call centre. The proposed contract duration is expected to be around five years. This LOI is intended solely to gauge market capability and interest from organizations capable of fulfilling these service needs and does not constitute a solicitation for offers or a commitment to award a contract. Detailed service requirements are provided in the annexed Statement of Work. The place of performance is Ottawa, and the contract will be managed federally through CNSC Procurement. Organizations interested in participating or seeking further information can contact the CNSC Procurement Authority as indicated.

General Info

CNSC extends LOI deadline to May 22, 2026, seeking 24/7 nuclear emergency call centre services.

Agency

Government of Canada → Canadian Nuclear Safety Commission

NAICS

561422 - Telemarketing Bureaus and Other Contact Centers View NAICS

Place of Performance

Ottawa, CAN

Set-Aside

NONE

Documents

(6)

5000084619 Lettre d'Interet Amendment 001

PDF•amendment

Lettre d’intérêt 5000084619 - Services centre d’appels entrants Ligne d’urgence

PDF•letter-of-interest

Lettre d'Intérêt 5000084619 Amendment 002 - Services Centre d'Appels Entrants

PDF•amendment

LOI 5000084619 Amendment 002 for Inbound Call Centre Services

PDF•amendment

LOI 5000084619 Inbound Call Centre Services Emergency Line

PDF•letter-of-interest

LOI 5000084619 Amendment 001 for Inbound Call Centre Services

PDF•amendment

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedApr 27

Solicitation

Response DeadlineMay 13

Deadline has passed

Submission Closed

05/13/2026, 04:00:00 PM UTC

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Organization & Contact Information

AgencyGovernment of Canada → Canadian Nuclear Safety Commission

Contacts1 person available

OfficeN/A

Organization / Agency

Government of Canada → Canadian Nuclear Safety Commission

Office AddressN/A

Contacts

CNSC ProcurementContracting Authority

contact@example.gov

Full Description

Background of this Letter of Interest (LOI) The purpose of this LOI is to obtain information prior to finalizing the procurement strategy for the subject project which is being undertaken the Canadian Nuclear Safety Commission (CNSC). The CNSC is Canada’s nuclear regulator and operates a 24 hours a day, 7 days a week, 365 days a year (24/7/365) emergency line, used to report nuclear related events. All calls to the CNSC emergency line are forwarded to a Contractor’s call centre. The CNSC’s requires the services of a Contractor to provide inbound call centre services for the CNSC Emergency line with full 24/7/365 availability. Further details of the project and requirements are outlined in “Annex A – Statement of Work” to this LOI. Purpose of this LOI Due to the specific security requirements, the CNSC is seeking information regarding: • The availability of existing organizations of meeting the CNSC’s needs. Estimated duration of the contract to 5 years of services. Nature of this LOI This LOI is issued solely to assess market capacity and industry interest regarding the services described in Annex A – Statement of Work (SOW). It is not a solicitation of offers and must not be construed as a commitment by CNSC to issue a future solicitation or award a contract. Please refer to the letter of interest and its annexes for further details.

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