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Intake & Call Center Operations

Active

State & Local

Response Deadline10/19/2026, 02:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

State of Rhode IslandView Agency

NAICS

561492 - Court Reporting and Stenotype ServicesView NAICS

Place of Performance

RI, USA

Set-Aside

NONE

Documents

This scope was carved out of RFI27007012.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Single Point of Access (SPoA) for Children's Behavioral Health

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Timeline

PostedSep 17

subcontract

Response DeadlineOct 19

Submission deadline

Response Deadline

10/19/2026, 02:00:00 PM UTCin about 1 month

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Organization & Contact Information

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AgencyState of Rhode Island

ContactsNo contacts available

OfficeN/A

Organization / Agency

State of Rhode Island

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Office AddressN/A

ContactsNo contact information available

Full Description

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Operates a statewide intake call center for prime contractors on Rhode Island DCYF behavioral health projects. Receives referrals and calls from families, providers, hospitals, schools, and courts. Serves as the primary access point for Mobile Response & Stabilization Services (MRSS). Delivers a managed intake queue and initial screening data.

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