Interpreter Services

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR 12.6, simplified acquisition procedures and the resultant purchase order will include all applicable provisions and clauses. This announcement constitutes the only solicitation and a written solicitation will not be issued. This synopsis, NAICS code 541930, is to notify contractors that the Government intends to issue a Blanket Purchase Agreement (BPA) in accordance with FAR Part 8.405 for the following specifications. The Government reserves the right to award a contract without discussions if the Contracting Officer determines that the initial offer(s) is/are providing the Best Value and discussions are not necessary. The Department of Homeland Security (DHS), U.S. Customs and Border Protection (CBP), Office of Field Operations (0F0), O'Hare International Airport, Chicago, Illinois has a requirement for telephonic foreign language interpreter services. The purpose of this procurement action is to establish a Blanket Purchase Agreement (BPA) with a certified/accredited commercial interpreter service Contractor that can accommodate CBP's Telephonic Foreign Language Interpreter service requirement. SCOPE OF WORK The Contractor shall provide toll free prompt access to skilled interpreters for over 150 languages available 24 hours a day, 7 days a week, 365 days a year. Service to be utilized by the Office of Field Operations (0F0), at the O'Hare International Airport. The service must have the following: PERFORMANCE REQUIREMENTS Contractor shall provide: 24 hours a day, 7 days a week, 365 days a year telephonic foreign language interpreter services. Contractor shall provide a flat rate for only the interpreter minutes used for all languages served, with no additional administrative, minimum usage requirement or monthly handling charges. Contractor shall provide accessible online account information to download, track and export real-time call detail reports and statistics to show language usage. Contractor shall adhere to professional and legal standards of confidentiality related to the specific service provided. - Contractor shall provide toll free prompt access to skilled interpreters for over 170 languages through a phone call to an 800 number, such as but not limited to Afrikaans Danish Hausa Kurdish Pashto Taiwanese Albanian Dari Hebrew Kyrgyz Polish Tamil Amharic Dutch Hindi Laotian Portuguese Tatar Arabic Estonian Hmong Latvian Punjabi Tausug Armenian Farsi Hungarian Lingala Romanian Telegu Azerbaijani Finnish Icelandic Lithuanian Russian Thai Belorussian Flemish Igbo Macedonian Samoan Tigrinya Bengali French Ilocano Malagasy Serbian Turkish Bengali Fukienese Indonesian Malay Sinhalese Turkmen Bulgarian Fuzhou Iraqi Malayalam Slovak Twi Burmese Georgian Italian Maltese Slovenian Ukrainian Cambodian German Japanese Mandarin Somali Urdu Cantonese Greek Javanese Marathi Spanish Vietnamese Catalan Gujarati Kannada Mongolian Swahili Wolof Croatian Haitian Kazakh Nepali Swedish Yoruba Czech Creole Korean Norwegian Tagalog Zulu ....and more *A CBP signed non-disclosure form will be required for BPA award. BPA REQUIREMENT FORMAT SHALL BE AS FOLLOWS: Scheduled and unscheduled interpretation by telephone services delivered 24/7/365 CLIN Description Price 1 Telephonic Foreign Language Interpretation Services $ 2 3 Party or additional connections $ *Please advise if pricing is valid for entire BPA Period of Performance. PERIOD OF PERFORMANCE Dates of Performance: The performance period of this BPA shall be for 3 years and begin on September 20, 2014 and terminate on September 19, 2019. Calls will be issued as individual Delivery/Task Orders against the awarded BPA. Individual CBP authorized users will be placed in final award of BPA. FOB: Destination Customs and Border Protection Terminal 5 O'Hare International Airport Chicago, Illinois 60666 EVALUATION AND AWARD: The Government will award base on lowest price technically acceptable. SAM: Vendors must be registered in the SAM prior to the award of a contract. You may register by going to www.sam.gov. You will need your Dun & Bradstreet number and banking information. QUESTIONS DEADLINE: All questions are to be submitted via email to ebrima.conteh@dhs.gov no later than September 15, 2014, 2:00pm EST. QUOTATIONS DUE:All quotations are due, via email to: ebrima.conteh@dhs.gov, , no later than 2:00pm, EST on: September 17, 2014. PROVISIONS and CLAUSES: The provision at FAR 52.212-1, Instructions to Offerors Commercial Items applies to this solicitation. The following agenda has been attached to this provision: None. Offerors shall include a completed copy of the provision at FAR 52.212-3, Offeror Representations and Certifications Commercial Items. The clause at FAR 52.212-4, Contract Terms and Conditions, Commercial Items applies to this acquisition. The following agenda has been attached to the clause: None. The clause at FAR 52.212-5 Contract Terms and Conditions Required to Implement Statues or Executive Orders, Commercial Items applies to this acquisition. The following FAR clauses cited are applicable: FAR 52.222-35, FAR 52.222-36, FAR 52.232-33, FAR 52.232-18. Clauses and provisions are incorporated by reference and apply to this Responses to this notice must be sent via email to: Monifa.Colernandhs.gov. No phone calls will be accepted.