This Government Contract opportunity from Department Of Veterans Affairs was posted on April 30, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
ITSM Platform Implementation & Configuration (ITIL-Aligned)
Contract Overview
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The contract entails the configuration and deployment of an IT Service Management platform fully aligned with ITIL best practices, covering core workflows for incident, change, problem, and service request management. The implementation must ensure seamless integration with existing enterprise systems and adherence to standardized ITIL processes to enhance service delivery, operational efficiency, and incident resolution times across the Department of Veterans Affairs. This is a subcontract under the NAICS code 541512, issued by the Technology Acquisition Center NJ, with a rigid response deadline of April 30, 2026, at 4:00 PM, indicating a time-sensitive procurement process requiring qualified vendors to deliver a fully functional, compliant ITSM environment within agreed timelines.
General Info
Agency
NAICS
Place of Performance
NJSet-Aside
Documents
This scope was carved out of 36C10B26Q0024.
The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.
DA01--ERP (ITSM Follow on) (VA-26-00000769)
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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