This Combined Synopsis/Solicitation opportunity from Department Of Defense was posted on November 16, 2011. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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J--Maintenance and Repair Services for Plotters

Awarded

N4008412T0091Federal

Submission Closed12/01/2011, 05:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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AI Contract Overview

This fixed-price contract, issued by the Department of Defense Navfacsyscom Far East, requires the contractor to provide comprehensive maintenance and repair services for plotters to ensure maximum operating efficiency and minimal service interruptions. The scope of work includes periodical maintenance according to manufacturer instructions and the provision of all necessary toner, labor, and materials at no additional cost to the government, unless damage is caused by a natural disaster or government failure. The contractor must maintain a telephone contact method during regular working hours to receive service calls. Upon notification, the contractor is required to respond and begin work within three hours and complete the repairs within four hours, though extensions may be granted with valid justification. All maintenance and repair documentation must be submitted in Japanese to the Contracting Officer on the day of the service visit.

General Info

Agency

Department Of Defense → Navfacsyscom Far East

Contract Value

$74,321.29

NAICS

811212 - Computer and Office Machine Repair and Maintenance

Place of Performance

AP, JPN

Set-Aside

NONE

Awardee

RICOH JAPAN CORP.

Award Issued Date

03/01/2012, 12:00:00 AM UTC

Documents

No documents available

Documents will appear here when they are available.

AI Contract Breakdown

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Timeline

1 update

PhaseAwarded

PostedNov 16

Combined Synopsis

Notice updatedNov 16

The notice description changed.

AwardedMar 1

Contract was awarded

Submission Closed

12/01/2011, 05:00:00 AM UTC

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Organization & Contact Information

AgencyDepartment Of Defense → Navfacsyscom Far East

ContactsNo contacts available

OfficeFPO, AP, 96349-0013, USA

Organization / AgencyDepartment Of Defense → Navfacsyscom Far East

Office AddressFPO, AP, 96349-0013, USA

ContactsNo contact information available

Full Description

The Contractor shall verify all dimensions and existing conditions before commencement of work. The Contractor shall conduct the following works: a. Maintenance and repair service: The Contractor shall perform maintenance and repair services regardless of consumption in order to correct deficiencies with the plotters thus minimizing breakdowns and service interruptions, extending component service life, and maximizing operating efficiency. Any maintenance work including supply of toner and repair work with labor cost and materials are defined as fixed price contract and work shall be accomplished at no additional cost to the Government. Except where the Contractor can clearly demonstrate that the item or equipment was damaged by the Government’s failure or natural disaster. The services shall include but not limited to, the work elements listed below. (1) Periodical Maintenance: Periodical maintenance shall be performed in accordance with manufacturer's instruction and maintenance manual. (2) Service Call: Service call is requested by the Contracting Officer or his/her authorized representative for repair work which is required to restore the equipment and system to proper working order. The work shall be conducted as following procedures. (a) Receipt for service call: The Contractor shall provide a means by telephone for the Contracting Officer to contact the Contractor during contractor’s regular working hours throughout the contract period. (b) Response time: The Contractor shall respond to and begin maintenance and repair work on service calls within three hours after receipt of service call in contractor’s regular working hours. (c) Completion Time: The Contractor shall complete maintenance and repair work within 4 hours in contractor’s regular working hours. The Contractor may be allowed to complete the maintenance and repair work beyond the prescribed time frame with indicating reasons of delay and scheduled completion date/time for accomplishment. (3) Documentation: The Contractor shall prepare and submit maintenance and repair work document which is written in Japanese to the Contracting Officer on the same day as the visit.