Psst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveCLEATUS Webinar: AI for Government Contracting — Free Webinar — Wednesday, October 28 at 2:00 PM ET

Register Free →

Search

Top

Back to Contracts

Language Line

Active

HHSM-500-2012-RFP-0006Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

The contract involves awarding a service agreement to provide comprehensive translation and interpretation services supporting the Centers for Medicare and Medicaid Services (CMS) Contact Center Operations. The selected contractor will deliver over-the-phone telephonic interpretations to assist Customer Service Representatives in addressing inquiries from customers with limited English proficiency or those preferring communication in their primary language. In addition, the contractor will translate written documents and electronic customer interactions, including email and web chat, ensuring accurate and accessible communication. An essential component of the contract is quality monitoring of all interpreted and translated content to maintain accuracy, completeness, consistency, and adherence to customer service best practices. This opportunity is set aside exclusively for Woman-Owned Small Businesses (WOSB), allowing eligible firms within this category to compete. The contract’s period of performance includes one base year with four one-year option periods. The applicable NAICS code for this procurement is 541930, covering translation and interpretation services. The solicitation was originally referenced under the number HHS-CMS-DBSC-SBSS-11-099, with formal package availability expected around late August 2012. Points of contact for the procurement include Charles Brewer and Deborah S. Lester, with inquiries directed to their respective CMS email addresses and phone numbers. This synopsis, however, is no longer active and refers interested parties to a more recent notice posted in August 2013.

General Info

Awarding WOSB contract for CMS translation, interpretation, quality monitoring, one base year plus four options.

Agency

N/A

NAICS

541930 - Translation and Interpretation Services

Place of Performance

Not specified

Set-Aside

WOSB

Documents

0

No documents available

Documents will appear here when they are available.

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

5 updates

PhasePresolicitation

PostedAug 8

Presolicitation

Notice updatedAug 30

The notice description changed.

Notice updatedOct 24

The notice description changed.

Notice updatedNov 20

The notice description changed.

Notice updatedDec 14

The notice description changed.

Notice updatedAug 5

The notice description changed.

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more

AgencyN/A

Contacts1 person available

OfficeN/A

Organization / Agency

N/A

Office AddressN/A

Contacts

Charles Robert Brewer

contact@example.gov

+1 (555) 000-0000

Full Description

Show more

***Modification - Please note that the availability of the solicitation package has been delayed to approximately April/May 2013.*** The Centers for Medicare and Medicaid Services (CMS) intends to award a contract for Translation and Interpretation Services in support of CMS Contact Center Operations (CCO). Specifically, the contractor will: 1) Provide over-the-phone telephonic interpretations to support CCO Customer Service Representatives (CSRs) in responding to customer service inquiries from CMS' Limited English Proficient (LEP) customer population or from customers who prefer to receive customer service in their primary language; 2) Provide translation of written documents and electronic customer service interactions (email and Web Chat) to support CCO Customer Service Representatives (CSRs) in responding to customer service inquiries from CMS's Limited English Proficient (LEP) customer population or from customers who prefer to receive response to inquiries in their primary language; and, 3) Perform quality monitoring of interpreter interactions, electronic customer service interactions and written document translations to ensure all interactions are accurate, complete, consistent, and according to best practice customer service standards. This procurement will be Woman-Owned Small Business (WOSB) Program set-aside competition. All responsible Woman Owned small businesses eligible for the WOSB Program may submit a proposal which shall be considered by the agency. The period of performance will be one base year plus four (4) one-year options. The NAICS code applicable to this procurement is 541930 (Translation and Interpretation Services). This synopsis is in reference to HHS-CMS-DBSC-SBSS-11-099. A formal solicitation package will be available on or about the last week of August 2012. Questions related to this synopsis should be referred to Charles Brewer at Charles.Brewer1@cms.hhs.gov. Contracting Office Address: 7500 Security Blvd. B3-30-03 Baltimore, Maryland 21244-1850 Secondary Point of Contact: Deborah S. Lester, Contracting Officer deborah.lester@cms.hhs.gov Phone: 410-786-5136

Similar Contracts

Same NAICS industry code

Multilingual Web Content Support (Spanish/Portuguese)This subcontract opportunity with the Department of Defense involves providing professional multilingual web content support for prime contractors on USAWHC G-6 projects. The primary objective is to deliver translated and localized public-facing web materials in Spanish and Portuguese for partner nations within the SOUTHCOM Area of Responsibility. Responsibilities include the translation and content management of web materials utilizing Web Content Management Systems. Qualified candidates must possess professional fluency in both Spanish and Portuguese and maintain a Secret security clearance. The work is based in Fort Bragg, North Carolina, under NAICS code 541930. Interested parties must submit their responses by November 2, 2026.

It Contracting Division - PL83

POSTED

about 12 hours ago

DEADLINE

Certified and Qualified ASL Video Remote InterpretingThis subcontract involves providing certified and qualified American Sign Language interpretation services for prime contractors working on California Department of Corrections and Rehabilitation projects. The scope of work requires the delivery of real-time, on-demand, and pre-scheduled interpretation via a secure Video Remote Interpreting platform to facilitate communication between incarcerated individuals, staff, and visitors. The service provider must maintain 24/7 availability with a strict response time of under five minutes. Compliance with the CDCR 2301 PREA Policy and HIPAA-BAA standards is mandatory to ensure security and regulatory adherence. This opportunity falls under NAICS code 541930, with a response deadline set for November 30, 2026.

California Department of Corrections & Rehabilitation

POSTED

DEADLINE

in about 1 month

C5613444-D American Sign Language (ASL) Video Remote Interpreting (VRI) Services

Solicitation # C5613444-D

The California Department of Corrections and Rehabilitation is seeking a Master Agreement for Temporary Relief American Sign Language (ASL) Video Remote Interpreting (VRI) Services. The projected contract term runs from January 1, 2027, to December 31, 2029. The selected contractor will provide 24/7 on-demand and pre-scheduled interpreting services via an approved VRI platform for incarcerated individuals, staff, vendors, and customers across various CDCR institutions, parole offices, and community-based programs. Key performance requirements include a high-quality real-time video signal of 720p or higher at 25+ frames per second using standard Session Initiation Protocol (SIP), with on-demand interpreters becoming available within an average of 30 seconds and no longer than 5 minutes. The contract will be awarded to the lowest responsive net bid price, with a 25 percent allowance included in the total basis of award for as-needed services. Bidders may qualify for Disabled Veteran Business Enterprise (DVBE) incentives, which can reduce the bid price for evaluation purposes by up to 5 percent or 500,000 dollars. Compensation is based on rates specified in the bid rate sheet and covers all labor, equipment, and expenses. Contractors must comply with the Americans with Disabilities Act, HIPAA, and PREA policies, and must ensure all interpreters meet minimum professional qualifications. Bids are due by November 30, 2026, and must be submitted electronically in PDF format.

California Department of Corrections & Rehabilitation

POSTED

DEADLINE

in about 1 month

Comparative Bilingual (English/French) Alignment ServicesThis subcontract opportunity is for the provision of comparative bilingual alignment services in English and French to support prime contractors on projects for the Government of Ontario's Ministry of Education. The selected provider will be responsible for performing detailed comparative analyses between source texts to ensure structural and semantic equivalence while maintaining consistent terminology. These tasks must be executed using CAT software or specialized bilingual alignment tools, with final deliverables consisting of alignment reports or aligned bilingual documents. Interested parties must provide proof of WSIB and insurance to be eligible. The solicitation was posted on October 20, 2026, and requires a response by November 10, 2026. This procurement falls under NAICS code 541930 and is managed through the Ontario Tenders portal.

POSTED

DEADLINE

French-Language Editors for Curriculum Development Editing Services

Solicitation # tender_22153

The Government of Ontario Ministry of Education is seeking up to five vendors to establish a pool of qualified French-language editors for curriculum development and related materials. This solicitation, identified as tender_22153, aims to provide flexible, on-demand editorial capacity to manage fluctuating workloads and maintain high quality standards for deliverables including memos, surveys, long-term plans, and presentations. The anticipated contract start date is November 2026 with an initial term of 17 months and an option to extend for one additional year. The evaluation process is conducted in three stages: a mandatory qualification review, a technical response evaluation requiring a minimum score of 30 out of 60 points, and a commercial response evaluation based on pricing alignment. Key technical criteria include subject matter expertise and specific experience revising Ontario curricula. Awarded vendors must provide a Tax Compliance Verification number, proof of WSIB coverage, and maintain a written occupational health and safety policy in accordance with the Occupational Health and Safety Act. Bids must be submitted through the Ontario Tenders Portal by November 10, 2026.

POSTED

DEADLINE

Multilingual Publishing and Translation ServicesThis subcontract for Multilingual Publishing and Translation Services, issued by Enterprise Technology Solutions in California, focuses on the translation of web content and the management of translation workflows for Air District web property projects. The selected provider will implement governable workflows and integrate Translation Management Systems using a hybrid approach of AI-assisted and human-reviewed translation to ensure all deliverables meet professional government communication standards. The primary objective is the delivery of high-quality multilingual web content and a fully operational translation workflow. Interested parties should note that the solicitation was posted on October 20, 2026, with a response deadline of November 21, 2026. The project falls under NAICS code 541930.

Enterprise Technology Solutions

POSTED

DEADLINE

in about 1 month

On-Call Substitute Spanish Court InterpreterThis subcontract opportunity is for an On-Call Substitute Spanish Court Interpreter to support the City of Winder Municipal Court. The selected provider will deliver simultaneous verbal and written translation services, serving as backup coverage for prime contractors during both scheduled and unscheduled absences at the Winder Community Center. To be eligible, candidates must hold certification from the Georgia Commission on Interpreters, possess documented experience in court interpreting, and maintain a valid Georgia Class C driver's license. The solicitation was posted on October 20, 2026, with a response deadline of October 26, 2026.

POSTED

DEADLINE

Certified Spanish Court InterpreterThis subcontract opportunity is for a Certified Spanish Court Interpreter to provide simultaneous verbal and written translation services for prime contractors supporting the City of Winder Municipal Court. The role involves translating both legal terminology and casual slang at a speed of over 200 words per minute during Friday court proceedings, as well as providing support for the Probation offices and the Public Defender. Qualified candidates must hold a certification from the Georgia Commission on Interpreters, possess at least two years of court experience, and maintain a valid Georgia Class C driver's license. The contract focuses on the delivery of real-time translation services under NAICS code 541930, with a response deadline set for October 26, 2026.

POSTED

DEADLINE

REQUEST FOR PROPOSAL FOR SPANISH INTERPRETER FOR WINDER MUNICIPAL COURT

Solicitation # PE-60750-NONST-2027-000000024

The City of Winder, Georgia, is seeking a certified Spanish interpreter to provide verbal and written translation services for the Winder Municipal Court. The selected provider will be responsible for accurate simultaneous translation between Spanish and English for defendants with limited English proficiency, including the ability to translate at rates of 200 words per minute and handle both formal legal terminology and casual slang. Services are performed at the Winder Community Center, typically every Friday from 8 am to 12 pm, and may include assisting the Public Defender and Probation offices. The contract consists of five one-year terms, subject to renewal by the City Council of Winder. Qualified candidates must hold a current Certified Court Interpreter designation from the Georgia Commission on Interpreters, possess at least two years of experience in a court or public setting, and hold a valid Georgia Class C driver's license. All personnel must pass a criminal background check conducted by the City of Winder Police Department and adhere to the Code of Professional Responsibility for Interpreters. Proposers are required to submit a resume, cover letter, state certification, three professional references, and an E-Verify affidavit. The city will evaluate proposals based on demonstrated competence, experience, and personnel availability, with finalists invited for interviews. The contracted interpreter is also responsible for managing a substitution plan for absences and handling all invoicing and payments for substitute interpreters.

POSTED

DEADLINE

Technical Translation and Interpretation Services (SAF/Aerospace)This subcontract for Technical Translation and Interpretation Services supports Snohomish County SAF benchmarking projects located in Japan. The selected provider will deliver professional translation of technical documents and real-time simultaneous interpretation during meetings, with a specific focus on maintaining high accuracy within the aerospace and chemical engineering sectors. Eligible candidates must hold certified translator status to ensure the precision of specialized terminology. The contract involves the delivery of translated documentation and the facilitation of interpreted communication for prime contractors. Interested parties should note the response deadline of October 29, 2026.

Snohomish County

POSTED

DEADLINE

Language Access Consultant / Translation ProviderThe City of Fairfax is seeking a Language Access Consultant and Translation Provider for a subcontracting opportunity under its Title VI Program. The selected provider will be responsible for reviewing language access policies, recommending updates to ensure compliance with federal requirements for recipients of federal financial assistance, and identifying vital documents that require translation. The scope of work includes performing translations using localization software and delivering updated policies and translated materials to prime contractors. This project is categorized under NAICS code 541930 and will be performed within the City of Fairfax, Virginia. Interested parties must respond by November 10, 2026.

City of Fairfax

POSTED

DEADLINE

Written Translation and Localization ServicesThis subcontract for Written Translation and Localization Services supports the City of Pittsburgh's language accessibility projects through the Office of Management and Budget. The selected provider will work under prime contractors to translate main texts, annotations, tables, and charts between English and Tier One or Two languages. Key responsibilities include reviewing, editing, and proofreading all translated materials while ensuring that the original formatting is strictly maintained. Deliverables must be provided in digital MS Word, Excel, and PDF formats. Due to the nature of the data involved, the contractor is required to maintain full HIPAA compliance for all sensitive information. Interested parties must submit their responses by November 17, 2026, under NAICS code 541930.

Office of Management & Budget

POSTED

DEADLINE

Ready to Pursue This Opportunity?

Get AI-powered intelligence on this solicitation and the ones like it

Every page of the solicitation package shredded into a compliance breakdown

AI-powered matching based on your capabilities and past performance

Competitor and incumbent history on the requirement

Automated alerts on amendments, Q&A deadlines, and award

Join 750+ contractors already using CLEATUS