Liability Claims Adjusting Services RFP

Sacramento County is one of California's original counties, serving approximately 1.6 million residents across nearly 1,000 square miles through 36 departments and special districts with more than 12,000 employees. The County operates a self-insured liability program, maintaining a $2 million self-insured retention for general liability and full self-insurance for medical malpractice claims, with excess liability coverage provided through PRISM. The County averages approximately 750 new liability claims annually, including nearly 100 litigated claims each year, requiring comprehensive claims administration and litigation management. To support its risk management program, the County contracts with a qualified Third-Party Administrator (TPA) to administer liability claims on its behalf. The TPA is responsible for managing claim investigations, evaluations, settlements, litigation coordination, reporting, and subrogation activities while working closely with County Risk Management and County Counsel. The County is seeking an experienced TPA to continue providing efficient, responsive, and professional liability claims adjusting services that minimize costs, ensure regulatory compliance, and protect the County's interests.