This Government Contract opportunity from Department Of Veterans Affairs was posted on August 4, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Managed IT Support and Help Desk Services
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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AI Contract Overview
The contract is for ongoing managed IT support and help desk services focused on the wayfinding system, encompassing Tier 1 and Tier 2 help desk functions, continuous performance monitoring, analytics reporting, and hypercare support to ensure system stability and user satisfaction. Services are designed to provide proactive maintenance, rapid incident resolution, and data-driven insights to optimize system performance and address technical challenges promptly. The work is classified under NAICS code 541512 and is structured as a subcontract under the Department of Veterans Affairs through the Technology Acquisition Center NJ. The solicitation was posted on August 4, 2026, with a response deadline of August 10, 2026, and no set-aside designation has been specified. Performance is expected to occur under the oversight of the VA, though no specific location details are provided.
General Info
Agency
NAICS
Place of Performance
NJSet-Aside
Documents
This scope was carved out of 36C10B26R0044.
The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.
DA01--Sole Source Miami VA Wayfinding Patient Navigation System
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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