This Solicitation opportunity from Nevada was posted on May 8, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Mystery Shopping & Survey Services

Closed

25-4880State & Local

Submission Closed06/05/2025, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541910

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Solicitation # S-44300-00018189

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RFP 6314 Panel Survey Services for the Oregon BRFSS State Supplemental Panel Survey

Solicitation # S-44300-00018189

The Oregon Health Authority, Public Health Division, is seeking a qualified proposer under solicitation S-44300-00018189 to provide panel survey services for the Oregon Behavioral Risk Factor Surveillance System State Supplemental Panel Survey. The selected contractor will be responsible for executing a multi-wave survey process, with key deliverables including the launch of the Wave 2 survey in October 2027, the delivery of final weighted datasets for Waves 1 and 2 in November 2027, and a comprehensive summary report of the project's methods by December 2027. Performance requires adherence to the highest industry standards, ADA compliance, and the maintenance of strict confidentiality protocols. Key personnel must be available for meetings either remotely or in person at the Portland State Office Building. Proposals must be submitted electronically via OregonBuys by November 23, 2026, at 3:00 PM Pacific Time. The submission must include a technical proposal limited to 20 pages, a price proposal, a responsibility inquiry, and required certifications regarding tax compliance, non-discrimination, and conflict of interest. For contracts exceeding 150,000 dollars, a written sexual harassment policy is mandatory. Award selection is based on a scoring and ranking process where the highest score receives the highest rank. The contract is governed by state-specific terms, including compliance with Oregon Revised Statutes regarding independent contractors and wage laws, with payments processed via Electronic Funds Transfer.

Oregon Health Authority

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DEADLINE

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Multilingual Customer Experience EvaluatorsThe Multilingual Customer Experience Evaluators subcontract supports prime contractors on Atlanta Regional Commission Area Agency on Aging projects by performing mystery-shopping and accessibility evaluations. The selected provider will conduct telephone and email evaluations in multiple languages to assess the quality of translation and multilingual support provided to non-English speaking populations. Key deliverables include detailed multilingual interaction reports and comprehensive accessibility gap analyses. To qualify for this role, providers must demonstrate fluency in the required languages and maintain strict HIPAA compliance. This opportunity is categorized under NAICS code 541910, with a response deadline set for December 29, 2026.

Atlanta Regional Commission

POSTED

8 days ago

DEADLINE

in 2 months

AI Contract Overview

The Las Vegas Convention and Visitors Authority is seeking a highly qualified and innovative firm to conduct comprehensive mystery shopping and survey evaluations across multiple operational areas at the Las Vegas Convention Center. These evaluations will encompass Food & Beverage Service, Monorail Stations, Property Transportation (Vegas Loop), Business Services, and Traffic/Parking Operations, with the goal of establishing a data-driven quality assurance program. This program aims to measure current performance levels, identify areas for improvement, and support continuous enhancement of the guest experience, reflecting Las Vegas’s reputation for excellence in hosting high-volume, iconic events. The contract, valued between $500,000 and $2 million, emphasizes the importance of delivering a best-in-class experience and fostering long-term value through ongoing performance assessments. The solicitation, identified as "Mystery Shopping & Survey Services" with response deadlines set for June 5, 2025, and a primary contact named Rainee Steigerwald, underscores the Authority’s commitment to quality and continuous improvement. The contract is part of a broader effort to enhance operational standards at the LVCC, ensuring that the venue maintains its status as a premier destination for global events. The engagement will support the Authority’s strategic objectives by providing actionable insights derived from independent evaluations, ultimately driving service excellence, operational efficiency, and guest satisfaction across the venue’s diverse service areas.

General Info

Agency

Nevada → Las Vegas Convention and Visitors Authority

NAICS

541910 - Marketing Research and Public Opinion Polling

Place of Performance

NV, USA

Set-Aside

NONE

Documents

Conflict of Interest & Litigation Statement

proposal-form

High

LVCVA RFP 25-4880 Mystery Shopping & Survey Services

rfp

High

Professional Services Agreement - Construction of Block Wall and Fencing (Orange Lot)

contract-document

High

RFP 25-4880 Mystery Shopping and Surveying Services Scope of Work

sow

High

Tab 2 - Experience & Qualifications

past-performance

High

Tab 3 - Staff Plan

sow

High

Tab 6 - Signature Page

proposal-form

High

Disclosure of Ownership and Principals

other

Low

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedMay 8

Solicitation

Response DeadlineJun 5

Deadline has passed

Submission Closed

06/05/2025, 12:00:00 AM UTC

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Organization & Contact Information

AgencyNevada → Las Vegas Convention and Visitors Authority

Contacts1 person available

OfficeN/A

Organization / AgencyNevada → Las Vegas Convention and Visitors Authority

Office AddressN/A

Contacts

Rainee Steigerwald

contact@example.gov

+1 (555) 000-0000

Full Description

The Las Vegas Convention and Visitors Authority (Authority) is seeking to partner with a highly qualified, innovative firm to execute professional and independent evaluations of various operations at the Las Vegas Convention Center (LVCC). Mystery shopping and survey evaluations will include, but not be limited to, Food & Beverage Service (operated by Sodexo Live!), multiple Monorail Stations (operated by LVCVA), Property Transportation (Vegas Loop), Business Services (FedEx) and Traffic/Parking Operations (LVCC) As one of the world's most iconic and high-volume convention venues, the LVCC demands a best-in-class experience that reflects Las Vegas’s global reputation for excellence. This engagement will support the Authority in developing and implementing a comprehensive, data-informed quality assurance program that measures current performance and drives continuous improvement and long-term value.