Skip to main contentPsst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveFree Webinar — Wednesday, July 8 at 2:00 PM EDT

Register Free →
logo
Get CLEATUSFree Trial

National Communication System for Runaway and Homeless Youth Program

Active
Grant

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

The Division of Runaway and Homeless Youth is set to award a competitive cooperative agreement for three years to manage the National Communication System (NCS) for the Runaway and Homeless Youth Program. This system is a toll-free, nationwide service that offers critical support including information, referrals, crisis intervention, prevention strategies, and other assistance tailored to vulnerable and at-risk runaway and homeless youth, as well as their families or legal guardians. The main objectives of the NCS are to prevent youth from running away and experiencing homelessness, reconnect them with family members or guardians, and enhance education efforts aimed at reducing occurrences of youth homelessness and runaway incidents. The awarded entity will operate under the Department of Health and Human Services, specifically within the Administration for Children & Families. The program plays an essential role in providing accessible resources and support services to youth in crisis across the United States, ensuring timely intervention and connection to appropriate help. The point of contact for this opportunity is Tim D. Joyce, who can be reached via email or phone for further information. This initiative reflects a strategic effort to improve outcomes for at-risk youth through coordinated national communication and support services.

General Info

Three-year cooperative agreement to manage nationwide toll-free support for runaway and homeless youth.

Agency

Department Of Health And Human Services → Administration For Children & Families - Acyf/fysb

NAICS

561421 - Telephone Answering Services View NAICS

Place of Performance

Not specified

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

Posted

forecast

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more
AgencyDepartment Of Health And Human Services → Administration For Children & Families - Acyf/fysb
Contacts1 person available
OfficeUS
Organization / Agency
Department Of Health And Human Services → Administration For Children & Families - Acyf/fysb
Office AddressUS
Contacts
Tim D. Joyce
contact@example.gov
+1 (555) 000-0000

Full Description

Show more

​​The Division of Runaway and Homeless Youth will award one cooperative agreement on a competitive basis for a period of three years to operate the National Communication System (NCS) for Runaway and Homeless Youth Program.  The NCS is a dedicated toll-free, US national communication system that provides information, referral services, crisis intervention, prevention approaches, and other supportive services to vulnerable, at-risk, and runaway and homeless youth, and their families or legal guardians.  The purpose of the NCS is to a) prevent youth from running away and becoming homeless, b) link youth with a family member or guardian, and/or an available resource that can provide and/or assist the youth in acquiring needed services, and c) increase prevention education to reduce runaway incidents and youth homelessness.​ 
 

Similar Contracts

NAICS: 561421
New
Federal
After-Hours Support Services for Pre-Trip Notification System (PTNS)The contract seeks after-hours support services for the Pre-Trip Notification System (PTNS) in support of NOAA Fisheries Northeast Fisheries Science Center under solicitation number 1305M326Q0274. This is a combined synopsis and solicitation issued as a Request for Quotation, with no separate written solicitation to follow. The acquisition is fully set aside for small business concerns under the SBA Total Small Business Set-Aside provision, and it falls under NAICS code 561421 for investigative and security services. Responses are due by July 7, 2026, at 1:00 PM Eastern Time, and offers must be submitted through the SAM.gov portal. The work will be performed in Woods Hole, Massachusetts, despite the contracting office being located in Seattle, Washington. Point of contact for inquiries is Hillary Whitehurst, who can be reached via email at hillary.whitehurst@noaa.gov. All applicable provisions and clauses are incorporated by reference and available electronically at www.acquisition.gov.
Department Of Commerce Noaa

POSTED

4 days ago

DEADLINE

in 8 days
View Details
NAICS: 561421
New
Federal
Erie VAMC - Phone Answering ServicesThis solicitation, numbered 36C24427Q0002, is a combined synopsis and request for quotation issued by the Department of Veterans Affairs through the 244-NETWORK Contract Office 4 for Phone Answering Services at the Erie VA Medical Center in Erie, Pennsylvania, with support also required at satellite locations in Warren, Bradford, Meadville, Venango, Franklin, and Ashtabula. The acquisition is exclusively set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSBs), and responders must be certified in the SBA’s certification database and meet the small business size standard under NAICS code 561421. The contract is anticipated to be awarded as a firm-fixed-price arrangement with a base period running from October 1, 2026, through March 31, 2027, followed by three optional one-year periods extending through March 31, 2030. The contractor must provide 24/7 telephone switchboard services, including answering all incoming calls within five rings, routing calls appropriately, managing emergency alarms and disaster responses, operating office machines, and utilizing Microsoft Office applications such as Outlook, Excel, Word, and Teams. All personnel must hold a high school diploma, possess one to two years of call center experience, understand medical terminology, and complete VA-specific orientation and training before assignment. They are required to wear VA-issued identification badges, are prohibited from representing themselves as VA employees, and must comply with all VA security, privacy, and information technology requirements, including annual privacy and cybersecurity training and adherence to the Contractor Rules of Behavior. Performance is governed by a detailed Performance Work Statement and Quality Assurance Surveillance Plan, with key metrics including a 90% compliance rate for call answering within five rings, 100% compliance for prohibiting collect calls and ensuring Privacy Act protections, and quarterly key inventories. The government will conduct oversight through bi-monthly performance evaluation meetings, and failure to meet standards may result in negative evaluations in the Contractor Performance Assessment Reporting System and non-exercise of options. Proposals must be submitted via email by July 3, 2026, and must include itemized pricing for each CLIN and a separate PDF file detailing technical specifications. Offerors must also sign the LOS Certification and adhere strictly to the Government's terms without deviation, as any conflicting terms render a quote ineligible. Invoices are due monthly by the 15th of the following
244-NETWORK Contract Office 4 (36C244)

POSTED

5 days ago

DEADLINE

in 3 days
View Details
NAICS: 561421
New
Federal
Multilingual Customer Service and Member SupportThe contract requires the provision of multilingual customer service to insured members, covering key functions such as enrollment assistance, benefit inquiries, claims status updates, and complaint resolution. Service providers must ensure accurate, timely, and culturally appropriate support across multiple languages to meet the needs of a diverse member base. A critical performance metric is the requirement to maintain no more than three customer complaints per month, underscoring the emphasis on quality, responsiveness, and member satisfaction. The contract is classified as a subcontract under NAICS code 561421 and is issued by the U.S. Embassy in Kinshasa under the Department of State. The place of performance is specified as Kinshasa, with no other geographic details provided. The solicitation was posted on June 25, 2026, and responses are due by July 25, 2026, at 16:00 UTC. No set-aside provisions are indicated, and there is no designated point of contact listed in the available data. Interested parties must submit proposals through the designated SAM.gov portal prior to the deadline.
Usembassy Kinshasa

POSTED

5 days ago

DEADLINE

in 26 days
View Details
NAICS: 561421
New
SLED
Re-Solicitation Texas Farmer Mental Health and Suicide Prevention Helpline and Educational ServicesThe Texas Department of Agriculture is seeking qualified vendors to operate a 24/7 mental health and suicide prevention hotline specifically tailored to support Texas farmers and agricultural workers. The contractor must provide round-the-clock services staffed by behavioral health specialists with specialized training in agriculture-related stressors, including financial strain, isolation, weather volatility, and other unique challenges faced by the farming community. The goal is to deliver timely, culturally competent mental health education, counseling, and resource referrals to promote emotional well-being and reduce suicide rates among this critical workforce. The services must align with the Department’s mission to safeguard the mental health of those who sustain Texas’s agricultural industry. This re-solicitation, identified by number 5510001033, was posted on June 24, 2026, with proposals due by July 23, 2026, at 9:00 PM Central Time. The contract will be awarded based on value to the State of Texas, weighing quality of service, expertise in agricultural mental health, operational capacity, and cost-effectiveness. The point of contact for questions and submissions is Alfredo Aguirre, reachable by phone at 512-111-1111 or email at alfredo.aguirre@texasagriculture.gov. All services must be performed within Texas, and the state agency retains the authority to ensure compliance with all terms and performance standards outlined in the solicitation.
Department of Agriculture

POSTED

6 days ago

DEADLINE

in 24 days
View Details
NAICS: 561421
New
SLED
24/7 Crisis Hotline Operations & Call Center ManagementA 24/7 crisis intervention and emotional support helpline will be established to serve Texas farmers and agricultural workers, offering continuous, multilingual assistance with immediate call routing and minimal wait times. The service must be staffed by trained, empathetic responders capable of addressing mental health crises, emotional distress, and urgent agricultural-related stressors in a culturally competent manner, ensuring accessibility across language barriers. The contract requires full operational management of the call center, including call handling protocols, staffing schedules, quality assurance, and data reporting to maintain high standards of care around the clock. This is a subcontract opportunity under the Department of Agriculture’s Texas office, with a NAICS code of 561421 for call center and related services. Interested parties must submit responses by July 23, 2026, at 9:00 PM CT, with all services to be performed within the state of Texas. The scope emphasizes non-medical emotional support tailored to the unique challenges faced by rural agricultural communities, demanding flexibility, resilience, and deep understanding of agricultural lifestyles. Performance metrics will center on response speed, caller satisfaction, and linguistic accessibility, with no set-aside provisions specified.
Department of Agriculture

POSTED

6 days ago

DEADLINE

in 24 days
View Details