Navy Patient Satisfaction Survey Contract Extension

The Defense Health Agency plans to award a sole source extension to the existing contract HT0011-15-C-0005 with IMS Government Solutions for an additional six months. This extension is intended to provide sufficient time to complete the acquisition process for a competitive follow-on contract. The extended contract covers services related to the release and management of patient satisfaction surveys for the first two quarters of fiscal year 2016. Key activities include maintaining a database of survey samples and responses, analyzing response rates, preparing reports and technical documentation, and managing IT systems necessary for contract performance. Additionally, the contract involves conducting statistical analyses, delivering data and reports to the U.S. Navy Bureau of Medicine and Surgery (BUMED) Customer Relations Program Manager, and the eventual transfer of data and decommissioning of servers. This contract extension is governed under a sole source justification in accordance with FAR 6.3, and firms not initially solicited may request a copy of the solicitation; however, they are informed of the limited competition. The contract is identified under the solicitation number CMID-24618 and falls within the NAICS code 541910, which corresponds to administrative and support services. The primary office managing this contract is part of the Defense Health Agency within the Department of Defense, located in Falls Church, Virginia. John J. Kelley is the point of contact for this contract extension, providing information and handling inquiries related to its execution.