This Government Contract opportunity from Department Of Veterans Affairs was posted on May 27, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Network and VoIP/VTC Endpoint Troubleshooting & Escalation

Closed

Federal

Submission Closed06/10/2026, 05:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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7A20--New Action (VetsFirst): WALSH SOFTWARE LICENSE (VA-26-00047463)The Department of Veterans Affairs intends to award a sole source contract to Cynergy Professional Systems, LLC, a Service-Disabled Veteran-Owned Small Business (SDVOSB), under the statutory authority allowing other than full and open competition as specified in 41 U.S.C. 3304(a)(5) and the Veterans First Contracting Program (38 U.S.C. 8127(c)). This sole source acquisition is for a software license under solicitation number 36C10B26R0037 and is managed by the Technology Acquisition Center in Eatontown, New Jersey. The contract emphasizes direct contracting with a SDVOSB, and no responses from other entities will be considered, ensuring that the award supports veteran-owned businesses. The action is described as a combined contract with NAICS code 541519, relating to other computer-related services. It carries the title “7A20--New Action (VetsFirst): WALSH SOFTWARE LICENSE (VA-26-00047463)” and has a response deadline of June 17, 2026. The designated point of contact is Ana Subashi, a Contract Specialist at the Department of Veterans Affairs, who can be reached via email or phone for any inquiries. This contract aligns with the Veterans First Contracting Program’s goal to enhance participation of SDVOSBs in federal procurement while also fulfilling specialized software needs for the VA.

Technology Acquisition Center Nj (36C10B)

POSTED

about 24 hours ago

DEADLINE

in about 18 hours

AI Contract Overview

This contract involves providing Tier II diagnostic and documentation services for network connectivity, VoIP phones, and video teleconferencing (VTC) endpoints. The main focus is on triage, incident logging, and escalation procedures, with a clear restriction against performing any infrastructure configuration. The services are intended for the Department of Veterans Affairs, specifically through the Technology Acquisition Center Nj. The contract is a subcontract opportunity aligned with NAICS code 541519 and was posted on May 27, 2026. Interested parties must submit their responses by June 10, 2026. Details such as the place of performance and specific points of contact are not provided, but the contract emphasizes support roles in troubleshooting and escalation rather than direct technical infrastructure changes.

General Info

Provide Tier II diagnostic, documentation, and escalation for VA network and VoIP; no infrastructure changes.

Agency

Department Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed

PostedMay 27

subcontract

Response DeadlineJun 10

Deadline has passed

Submission Closed

06/10/2026, 05:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)

Office AddressN/A

ContactsNo contact information available

Full Description

Perform Tier II diagnostics and documentation for network connectivity, VoIP phones, and VTC endpoints. Focus on triage, incident logging, and escalation—no infrastructure configuration allowed.