OFO Foreign Language Translation & Interpretation Services

The Department of Homeland Security, specifically Customs and Border Protection, is seeking telephonic interpretation services to facilitate oral communication between English and various foreign languages for limited English proficient individuals. The selected contractor must provide accurate, confidential, and unbiased interpretations without embellishment or abbreviations. These services are required to be available 24 hours a day, 7 days a week, 365 days a year, to accommodate both routine and unexpected needs with session lengths ranging from one minute to over five hours. This opportunity is forecasted as a small business set-aside under NAICS code 541930 and will be managed under the Language Services II BPA. The acquisition strategy specifically targets small businesses listed on the SSV. Interested parties may coordinate with the designated points of contact, including Cindy Savage and Israel Cruz, or the Small Business Specialist, David Harrod.