OFO Foreign Language Translation & Interpretation Services

The Department of Homeland Security, specifically Customs and Border Protection, is seeking telephonic interpretation services to facilitate oral communication between English and various foreign languages. The selected contractor must provide accurate and confidential interpretations for limited English proficiency individuals, with session lengths ranging from one minute to over five hours. Services are required to be available 24 hours a day, 7 days a week, 365 days a year, including weekends and holidays. This opportunity is designated as a small business set-aside under the Language Services II BPA, utilizing NAICS code 541930. The contractor and its staff are expected to maintain high integrity, ensuring all interpretations are precise and free of embellishments or abbreviations.