Ongoing LIMS Support and Maintenance
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This contract, titled "Ongoing LIMS Support and Maintenance," is established to provide post-go-live support services for a Laboratory Information Management System (LIMS) deployed by the California Department of Cannabis Control. The scope includes help desk support, bug fixes, performance tuning, user training, and minor system enhancements, all conducted under a defined Service Level Agreement (SLA). The contract aims to ensure smooth system operation, timely resolution of issues, and continuous improvement of user experience. The solicitation is categorized under NAICS code 541519, which pertains to other computer-related services, reflecting the technical nature of the support and maintenance tasks. Although the specific location details for performance and contact points are unspecified, the contract has a response deadline of August 4, 2026, indicating a planned engagement period beyond the initial deployment. This subcontract represents an ongoing commitment by the California Department of Cannabis Control to maintain and optimize their LIMS system in support of their operational needs.
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CA, USASet-Aside
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