This Government Contract opportunity from Department Of Defense was posted on July 22, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Ongoing Technical Support and User Assistance

Closed

Federal

Submission Closed07/27/2026, 11:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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AI Contract Overview

The contract calls for ongoing Tier 1 and Tier 2 technical support for the Medbridge Essentials software, encompassing help desk services, user account management, and troubleshooting assistance tailored for non-technical users. Support activities are focused on ensuring smooth operation and accessibility of the software for end users, with an emphasis on responsiveness, clear communication, and resolution of common technical issues without requiring advanced technical expertise. The work is to be performed primarily at Camp Pendleton with a zip code of 92055, aligning with the operational needs of the Defense Health Agency Hcd West under the Department of Defense. This subcontract, classified under NAICS code 541519, was posted on July 22, 2026, with a deadline for responses set for July 27, 2026, at 11:00 PM. While no specific set-aside designation or point of contact is listed, the performance location and agency affiliation indicate a direct need to support defense health operations in the field. The scope requires consistent availability, familiarity with the Medbridge Essentials platform, and the ability to guide users through administrative and functional challenges in a high-demand environment.

General Info

Tier 1 and Tier 2 support for Medbridge Essentials at Camp Pendleton for Defense Health Agency.

Agency

Department Of Defense → Defense Health Agency Hcd WestView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Camp Pendleton, CA, 92055, USA

Set-Aside

NONE

Documents

This scope was carved out of HT941026N0093.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Notice of Intent to Sole Source _ Medbridge Essentials Software

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed

PostedJul 22

subcontract

Response DeadlineJul 27

Deadline has passed

Submission Closed

07/27/2026, 11:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Defense → Defense Health Agency Hcd West

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Defense → Defense Health Agency Hcd West

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Provide Tier 1 and Tier 2 technical support for the Medbridge Essentials software, including help desk functions, user account management, and troubleshooting for non-technical users.