Park Asset Reservations Request for Proposals

The City of St. Louis has issued a Request for Proposals seeking qualified vendors to deliver a comprehensive, cloud-based park asset reservation system designed to improve access, streamline operations, and enhance user experience for reserving various park facilities such as picnic sites, pavilions, sports fields, and event spaces. The contract, with an estimated value ranging from 500,000 to 2 million dollars, emphasizes the development, configuration, integration, and ongoing support of a secure, scalable, and ADA-compliant reservation platform. The system must support online reservations, calendar scheduling, payment processing, and customer management, with integration capabilities for City systems including GIS and payment portals. The project timeline is flexible, requiring vendors to propose their implementation schedules, with the initial proposal deadline set for November 21, 2025, and the contract governed by local ordinances, state statutes, and specific requirements such as living wage, non-discrimination, and employment verification statutes. The solicitation incorporates a detailed evaluation process prioritizing project team qualifications, firm resources, technical approach, and relevant experience, with a 15% incentive for City-certified minority and women-owned business enterprises. The contract mandates strict compliance with local ordinances including the Living Wage Ordinance, the Service Contract Prevailing Wage Ordinance, and statutes relating to employment of unauthorized aliens, along with policies against discrimination and boycotts of Israel. It also requires detailed recordkeeping, monthly reporting, and City rights to monitor, inspect, and audit project activities and financial records. The proposal submission must be made electronically in PDF format by the specified deadline, with no explicit page limits, and should include a comprehensive pricing schedule. The contract emphasizes security, data privacy, and system performance standards, with no specific physical delivery or shipping requirements, as the core deliverable is a cloud-based service accessible to City staff and the public.