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Point-of-Sale Software Platform & Integration

Open
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract for the Washington Department of Transportation involves the development and configuration of a Point-of-Sale software platform for Washington State Ferries projects. The scope of work includes implementing transaction flows, seller prompts, and terminal dashboards for kiosks and tollbooths, as well as creating combined sale and redemption functionality. A critical component of the project is the integration of the POS solution with the Ticketing and Reservations Solution through an API and the deployment of remote administration tools for device monitoring. The project falls under NAICS code 541511 and will be performed across multiple counties. Interested parties should note that the response deadline is December 31, 2026. The ultimate goal of the contract is the delivery of a fully integrated POS software platform that streamlines ticketing operations and device management for the agency.

General Info

Subcontract for Washington State Ferries POS software development and ticketing system integration.

Place of Performance

Multiple Counties, WA, USA

Set-Aside

NONE

Documents

This scope was carved out of RFP 2026-1113.

The full solicitation package (11 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

WSF - POINT-OF-SALE SOLUTION

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Timeline

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Response Deadline

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Organization & Contact Information

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AgencyWashington → Department of Transportation
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs development and configuration of the POS software platform for prime contractors on Washington State Ferries projects. Implements transaction flows, seller prompts, and terminal dashboards for tollbooths and kiosks. Develops combined sale and redemption functionality and integrates the POS solution with the Ticketing and Reservations Solution via API. Implements remote administration tools for device monitoring. Delivers an integrated POS software platform.

Similar Contracts

Same NAICS industry code

More opportunities from Washington → Department of Transportation

Same awarding agency

NAICS: 541512
New
SLED
WSF - POINT-OF-SALE SOLUTION
Solicitation # RFP 2026-1113
The Washington State Department of Transportation is soliciting a comprehensive Point-of-Sale (POS) solution for Washington State Ferries to replace approximately 85 end-of-life devices. The scope includes the provision of software, hardware, and services for staffed vehicle and passenger tollbooths, self-service ticketing kiosks, and turnstile interfaces, along with payment terminals, device management, and revenue control. A primary goal of the project is to enable open payment and digital wallet acceptance, allowing the agency to exit its current Cardholder Data Environment through validated P2PE and tokenization. Additionally, the solution must be ADA-compliant, featuring multilingual capabilities, audio jacks, and Bluetooth functionality for kiosks, and must integrate with a companion Ticketing and Reservations Solution. The procurement process utilizes a multi-step evaluation involving a pass/fail responsibility determination and a weighted scoring system for cost and non-cost factors. Bids are due by December 31, 2026, and must be submitted in files under 30MB without the use of zipped folders. Award criteria include a demonstration and interview phase for top-scored bidders. Performance is governed by strict go-live and final acceptance criteria, including the requirement of three consecutive months of successful production operation and the absence of Severity 1 defects. The contractor must adhere to state technology oversight, NIST and FIPS standards for data sanitization and encryption, and provide a 60-day transition period upon contract expiration.
Computer Systems Design Services

POSTED

1 day ago

DEADLINE

in about 2 months
View Details
NAICS: 541512
New
SLED
WSF - TICKETING AND RESERVATION MODERNIZATION
Solicitation # RFP 2026-1112
The Washington State Department of Transportation is seeking a consolidated Ticketing and Reservations Solution through solicitation RFP 2026-1112 to replace obsolete online ticketing, vehicle reservation, and back-office systems. The new system will serve as the primary record for fares, products, customer accounts, and reservations, supporting both reservation and non-reservation routes across online, mobile web, phone, agent-assisted channels, and staff handheld devices. Key technical requirements include integration with a new CRM platform and a separate point-of-sale solution, full PCI DSS compliance to allow the agency to exit its own Cardholder Data Environment, and adherence to WaTech security and accessibility standards, including WCAG 2.2 Level AA and ADA Title II requirements. The contract award is based on the best total value, with evaluation weighted toward non-cost factors at 70%, cost at 15%, and demonstrations or interviews at 15%. Bidders must pass initial gates regarding minimum performance requirements and responsibility before being scored. Final system acceptance is contingent upon three consecutive months of successful production operation, validated migration, and the absence of Severity 1 defects. The solution must provide 24x7 support 365 days a year, with all data residing on WSDOT-connected systems except for cardholder data. Bidders are required to certify their business status, including potential Washington State small business or veteran-owned designations, and must submit all proposals in MS Word, Excel, or PDF format without the use of zipped files.
Computer Systems Design Services

POSTED

2 days ago

DEADLINE

in about 2 months
View Details

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