Psst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveCLEATUS Webinar: AI for Government Contracting — Free Webinar — Wednesday, June 24 at 2:00 PM EDT

Register Free →

Get CLEATUSFree Trial

Get CLEATUSFree Trial

Search

Top

Back to Contracts

Professional Technical Support & Help Desk Services

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

This contract involves providing Tier 2 and Tier 3 technical support services specifically for a multi-factor authentication (MFA) platform. The support scope includes troubleshooting authentication issues, assisting with user enrollment processes, and resolving integration errors. It is framed as a subcontract under the solicitation titled "Professional Technical Support & Help Desk Services" with a focus on specialized technical assistance. The contract is associated with the Department of Defense through the Washington Headquarters Services and is designated under the NAICS code 541519, which corresponds to other computer related services. The primary location for performing the work is Alexandria, Virginia, with the ZIP code 22311. Although specific details such as agency points of contact and office addresses are not provided, the contract is publicly accessible for viewing on the official government contracting portal SAM.gov.

General Info

Provide Tier 2/3 technical support for MFA platform under DoD subcontract in Alexandria, VA.

Agency

Department Of Defense → Washington Headquarters Services

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Alexandria, VA, 22311, USA

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PostedJun 12

subcontract

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more

AgencyDepartment Of Defense → Washington Headquarters Services

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Defense → Washington Headquarters Services

Office AddressN/A

ContactsNo contact information available

Full Description

Show more

Provide Tier 2/Tier 3 technical support for the MFA platform, including troubleshooting authentication issues, user enrollment, and integration errors.

Similar Contracts

Agency-Wide AppArmor RenewalThe contract involves renewing an enterprise-wide AppArmor Safety Recurring License designed to support an emergency notification system application for the entire agency. This renewal ensures continuous access to the necessary software tools that facilitate critical emergency communications across multiple agency locations. The solicitation is identified under NASA with the forecast posted on April 1, 2027, and it is categorized under the NAICS code 541519, indicating a focus on specialized computer-related services. The requirement is intended to cover the full agency in a multi-location deployment, emphasizing the comprehensive scope and importance of maintaining operational readiness in emergency situations. Points of contact are provided for both technical and small business inquiries, ensuring proper communication channels for interested parties. The exact set-aside status for small businesses is yet to be determined, indicating potential opportunities depending on further determinations. The contract will be managed by NASA's ITPO office, reflecting a coordinated agency effort to maintain and upgrade critical emergency notification capabilities.

Innovative Technology Partnerships Office

POSTED

DEADLINE

Call 015 CN261057The contract titled "Call 015 CN261057" is a solicitation issued by the Tennessee Department of Transportation (TDOT) with a deadline for response on June 26, 2026. It focuses on providing a suite that combines Bid Tab Analysis and Competitor Insights, designed to search historical pricing data across items and locations. This tool aims to enable users to compare bids effectively, giving a competitive edge by analyzing past pricing trends and competitor information. The contract is categorized under a solicitation type and is intended for use within Tennessee, specifically in Hawkins. While no specific NAICS code, set-aside type, or detailed office address is provided, the solicitation is associated with SLED (state, local, education) organizations. The main purpose is to assist contracting and bidding processes by leveraging historical pricing data to optimize competitive strategies in procurement.

POSTED

DEADLINE

Construction Management Software & Collaboration ServicesThis contract involves providing access to and ongoing support for Tennessee Department of Transportation's designated plans collaboration software, which is used for project coordination, document sharing, and communication among stakeholders. The service is essential for facilitating efficient construction management processes and ensuring seamless collaboration across various projects within TDOT. The contract is a subcontract under the NAICS code 541519, relating to other computer related services, and is specifically designated to serve the Sequatchie area. The solicitation was posted and the response deadline was set for June 26, 2026. The agreement enables TDOT to leverage specialized software solutions to enhance operational workflows and improve coordination in construction management activities.

POSTED

DEADLINE

Annual Support Services Upgrade (Vocera Premier Plus)The contract entails annual support and upgrade services for the Vocera Premier Plus system during Option Period 4. It includes comprehensive software updates, technical support, system enhancements, and ongoing maintenance to ensure the system functions optimally. The contract is a subcontract issued by the Department of Veterans Affairs through the Network Contracting Office 20, targeting service-disabled veteran-owned small businesses under the NAICS code 541519. The place of performance is in Portland, with a response deadline set for July 7, 2026. This contract supports continuity and improvement in communication tools vital for healthcare settings within the VA, emphasizing technical reliability and updated features to meet evolving operational needs. The solicitation encourages competitive quotes and specific adherence to the annual upgrade cycle for this communication platform.

Department of Veterans Affairs

POSTED

DEADLINE

NATO Request for Information: Forensics Evidence Management (FEM) SystemThe NATO Communications and Information Agency (NCIA) has issued a Request for Information (RFI) to engage qualified vendors and gather industry input regarding the acquisition of a Forensics Evidence Management (FEM) System. This RFI, designated as RFI-424358-FEM, is intended solely for planning and budgeting purposes and is not a solicitation for bids. NCIA seeks to gain a thorough understanding of available market capabilities, cost estimates, and potential strategies to support the upcoming acquisition effort. Interested parties are encouraged to share relevant corporate experience, provide feedback on draft requirements, and highlight any risks or concerns that may impact the acquisition process. Industry participants are invited to contribute recommendations aimed at enhancing performance outcomes, fostering competition, and improving overall efficiency in the procurement of the FEM system. Responses should reference the RFI number and must be submitted by 12:00 hours Central European Time on July 6, 2026. Importantly, submissions should not be sent to the Department of Commerce despite its administrative role noted in the contract data. This RFI represents an opportunity for industry to influence the requirements and planning phases for this specialized forensics evidence management procurement.

Bureau Of Industry And Security

POSTED

DEADLINE